Windows 10: Blue Screen of Death Appears when using my PC plugged in to power

Hi,I am having a issue with my Laptop ..It works fine when on battery..But as soon as I start to work on it while charging.. My PC crashes and BSOD appears followed by a system restart..error code - KMODE_EXCEPTION_NOT_HANDLEDI also tried updating the windows and drivers but it didnt help..my PC specs - core i3 11th gen processor with intel R UHD Graphics Card 4 GB memory1 TB HDDand 8 GB RAMmodel - DELL Inspiron 3511Please help me out with this issue asap as it creating a lot of obstruction to my work..Here's the DMP file..https://1drv.ms/u/s!Ao-ZoGeI174AgRUPiD55FX4E5DGq?e=kdjo0K

:)

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Death

We appreciate the information.

To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

Regards.

 

ntoskrnl.exe Blue Screen of Death

Hi Stevie,



Thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

Not to worry, we’re here to help you out.

• 
  Have you made any changes to the computer prior to this issue?
  

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.



The PAGE_FAULT_IN_NONPAGED_AREA bug check has a value of 0x00000050. This indicates that invalid system memory has been referenced.



Let us try the following steps as a workaround and check if it makes any difference.

Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
boot state to identify the culprit program running in the background creating this error.



Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.



Refer:

Start your PC in safe mode in Windows 10

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



Step 2: Let us follow the steps suggested in the following article and check if ti helps in resolving the issue.

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors



Hope it helps.



Let us know the status, we are glad to assist you further.