Windows 10: Blue Screen of Death DPC_WATCHDOG_VIOLATION due to Smartbyte on Dell laptop

I am using a Dell G5 5590 laptop. I've been encountering BSODs DPC_WATCHDOG_VIOLATION recently with a frequency of once every month or two. Another observation is that I got the blue screen when I was downloading a torrent through qBittorrent. When I checked the cause of the error from Dell support assist app, I've found out that SmartByte Traffic Control Callout Driver was the device which caused it. But, I've already uninstalled dell smartbyte application after I got the blue screen error for the first time. Please let me know what I can do to stop these errors from occuring.

:)

 

Blue screen: DPC_WATCHDOG_VIOLATION

After a recent updating, my machine has blue screen every 5 - 10 minutes.

The error code is DPC_WATCHDOG_VIOLATION

I saw another post here which suggest to use "iastor.sys". But I don't have that in the driver list. Mine is storahci.sys.

Please advise! Thanks,

 

Getting DPC_WATCHDOG_VIOLATION Blue Screen Of Death While Browsing.

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the make and model number of your computer?
   
2. Are you aware of any changes made to this computer prior to the issue?
   
3. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   See which version of Windows 10 you have).
   
4. Are you getting Blue Screen Of Death only while browsing or while doing other tasks as well?
   
5. What is the full error message that you get when you get Blue Screen Of Death?
   
6. Which browser are you using to surf the internet?
   

Meanwhile, try the below methods and check if the issue persist.

Method 1:
Troubleshoot Blue Screen Errors.

I suggest you to follow the section While using my device from
Troubleshoot Blue Screen Errors and check if the issue persists.

If the issue persists, then follow Method 2.

Method 2:
Updating ATA/ATAPI Controller Drivers.

I suggest you to follow the steps mentioned in
Update drivers in Windows 10 and update the
ATA/ATAPI controller drivers and check if the issue persist.

For reference, you may also refer Bug Check 0x133 DPC_WATCHDOG_VIOLATION.

Write to us with the updated results and the required information for us to be able to assist you further.

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.