Windows 10: blue screen of death error on acer predator helios neo 16 laptop.

Hello. I hope whoever is reading this is having a great day.I recently bought an acer laptop, the specifications are core i9-14900hx, 16gb ram, 4070 rtx gpu, .... I have been getting blue screen of death error several times. i used bluscreenview and realised the problem was 'page_fault_in_nonpaged_area' from ntoskrnl.exe. but I'm quite sure that each time it's a different error. I have tried updating windows and reinstalling windows and rolling back updates on windows, but nothing seems to work. Please help me.

:)

 

Problems with Logitech C922 Pro and Windows 11 on my Predator Helios Neo 16

I recently bought a Predator Helios Neo 16 and a Logitech C922. Every time I connect my camera to my laptop, apparently the audio drivers stop working, I get an "x" on my volume icon and can't hear anything from any audio source, be it a headset or even the speakers.

 

Overheating Issues on Acer Predator Helios Neo 16 - Need Help!

Hi everyone, I'm facing some serious overheating issues with my Acer Predator Helios Neo 16, which I bought in 2023. For the first six months, it worked perfectly with no overheating or performance problems. However, after installing some pirated games, I started noticing a slight performance drop and occasional crashes. Eventually, my laptop completely crashed and Windows got corrupted. I reinstalled Windows a couple of months ago and, initially, the performance was amazing—better than when I first bought it. But after adding back all my usual software like Chrome and more games (including pirated ones from trusted sources), the overheating issues returned. Here are some specific observations:

1. During normal tasks, the laptop reaches temperatures of 60-70°C.

2. When gaming, it hits 99°C and stays there, even with fans running at max speed (7000 RPM) in turbo mode.

3. If I'm not using monitoring tools like Task Manager or Predator Sense, the temperatures skyrocket to 90-80°C and CPU consumption goes up to 60-70%. But when I open these monitoring tools, the CPU usage drops to 5-10% and the temperatures go down significantly.

4. While gaming, even though the temperature reaches 99°C, the CPU utilization is only around 4-5%.

5. During daily tasks, even with CPU utilization as low as 5-10%, the temperatures still go very high.

I contacted Acer support, and they cleaned the laptop and applied new thermal paste. Initially, it worked fine and didn’t overheat, but the overheating returned after a while, even after reinstalling Windows. Given that the CPU utilization is often low but the temperatures are still high, I’m really concerned about how this might be degrading my laptop’s health and lifespan. I'm wondering:

1. What could be causing this overheating?

2. What steps can I take to fix this

Any advice would be greatly appreciated! Thanks!

 

Windows 11 Error: Acer Predator Helios 16, Gigabyte Aero 17

I own a Gigabyte Aero 3070TI which never had an issue until I updated to Win11, my SSD disappeared and would only reappear after great effort. I’m attending a career advancing school and decided to buy an Acer Predator Helios 16 (4060) and the day after I bought it the Laptop’s SSD disappeared as well, why is Windows 11 so terrible? How can I remedy this issue in a realistic window of time as it’s impeding my ability to produce a presentation and conduct research to ensure continued success.