Windows 10: Blue Screen of Death Error

Discus and support Blue Screen of Death Error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! I am currently having blue screen error for days already. SYSTEM_SERVICE_EXCEPTION. What failed: portcls.sys Here is a copy of my Minidump... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MearahJane, Apr 5, 2021.

  1. MEARAHJANE
    MearahJane Win User

    Blue Screen of Death Error


    Hello! I am currently having blue screen error for days already. [COLOR=rgba30, 30, 30, 1]SYSTEM_SERVICE_EXCEPTION. What failed: [/COLOR]portcls.sys[COLOR=rgba30, 30, 30, 1][/COLOR]
    Here is a copy of my Minidump files: https://1drv.ms/u/s!Aq8uu-SrR-YsjBOO6YRWsRQWoOC2?e=HIhCnf


    Thank you

    :)
     
    MearahJane, Apr 5, 2021
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Apr 5, 2021
    #2
  3. J-MAN
    J-Man Win User
    Blue screen of death?

    If anyone happens to know the error called "DRIVE_IRQL_NOT_EQUAL_OR_LESS" please let me know. It says that on the blue screen of death I call it.
     
    J-Man, Apr 5, 2021
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Blue Screen of Death Error

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Apr 5, 2021
    #4
Thema:

Blue Screen of Death Error

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