Windows 10: Blue Screen of Death loading Steam

Hi there -Anytime I try to load Steam, I get the blue screen on windows 11 on my relatively new Lenovo Legion Slim 5 16IRH8, RTX 4060. This just started yesterday. At first, it occurred twice when I closed out Cyberpunk. Since this morning, I have have the BSOD every time I try to load Steam. Here is the weird thing: I can still play the games I have downloaded from steam if I go to the local .exe file and start it from there. No problems. I've tried two trouble shooting options. First, I reinstalled Steam. No luck. Second, I followed the advice here: https://answers.microsoft.com/en-us/w

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Blue Screen of Death loading Steam

Hi there -

Anytime I try to load Steam, I get the blue screen on windows 11 on my relatively new Lenovo Legion Slim 5 16IRH8, RTX 4060.

This just started yesterday. At first, it occurred twice when I closed out Cyberpunk. Since this morning, I have have the BSOD every time I try to load Steam. Here is the weird thing: I can still play the games I have downloaded from steam if I go to the local .exe file and start it from there. No problems.

I've tried two trouble shooting options. First, I reinstalled Steam. No luck. Second, I followed the advice here: Redirecting. I downloaded DDU utility, completely uninstalled Nvidia drivers, then downloaded the latest stable version and installed those. That did not change anything.

Here is a zipped copy of my minidump folder.

Minidump – Google Drive

Thank you for your help!

Amato

p.s. I got a lot of error messages trying to post this question. I tried on every browser I have on windows 11 and got error messages like "Opps! Something went wrong. Please try again. [Random string of letters and numbers." I had to post this on my phone.

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

[RESOLVED] Blue Loading Screen of Death

Followed instructions up to step 4. Back to the cyan loading screen of death, only zoomed up.