Windows 10: Blue Screen Of Death MEMORY_MANAGEMENT Problem

My pc has been acting fine but today I opened chrome got into YouTube and an error popped up "Aw, snap! status_access_violation" my extensions started crashing and then after this a blue screen popped up. This happened a LOT OF TIMES in every browser.I saw that the ram may be causing the problem so I downloaded MemTest86. It did some tests and the rams failed the test because of too many errors. The result was FAIL.What I am supposed to do to fix the issue? Buy new rams? I have also a guarantee of them. Is this type of problem included in the guarantee, will they replace them with new ones?

:)

 

Blue Screen Of Death (memory_management)

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the concern as you are getting Blue screen of death while playing game in the PC.
The MEMORY_MANAGEMENT
bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows Version and Build installed on all the PC? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• What is the make and model of the headset?
• Are you aware of any changes prior to this issue?

However, to analyze the root cause of the issue and to find the faulty module, we need the dump files. You can locate the dump files in the location C:\Windows\MiniDump, then upload them on OneDrive and share the link with us.

Meanwhile, we would also recommend you to update the Headset driver. Please refer this article to update the driver:
Update drivers in Windows 10

If the issue persists, then we would suggest you to update the scan driver and check.

1. Press Windows + X key and selectDevice Manager
   from the context menu.
   
2. Spot and expand the “HID complaint headset”.
   
3. Right click on the driver and select “Uninstall”
   
4. Check the box beside “Delete the driver software for this device”
   
5. Then plug in the headset and check.
   

Regards,

Aditya Roy

Microsoft Community – Moderator

 

MEMORY_MANAGEMENT Blue Screen of Death

Here are the new minidumps from three blue screens (tcpip.sys, dxgmms2.sys, and MEMORY_MANAGEMENT):

https://drive.google.com/file/d/1Hr7jixWw051KPX0VQuyxpgriixwup8XW

https://drive.google.com/file/d/1H5jatELu0tLWlqoqwBqrd-phmVXtQH3f

I then ran netsh int ip reset and updated the ethernet drivers using Device Manager after the tcpip.sys blue screen.

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.