Windows 10: Blue Screen of Death Problems - please help

Discus and support Blue Screen of Death Problems - please help in Windows 10 Software and Apps to solve the problem; Hi, I wondered if someone could help me please -My laptop has been crashing a few times recently with the dreaded Blue Screen of Death. At first, the... Discussion in 'Windows 10 Software and Apps' started by Annabel Booth, Jun 7, 2022.

  1. Blue Screen of Death Problems - please help


    Hi, I wondered if someone could help me please -My laptop has been crashing a few times recently with the dreaded Blue Screen of Death. At first, the code for what failed was: 'SYSTEM_THREAD_EXCEPTION+NOT_HANDLED - wdiwifi.sys' - I looked up what this could mean and looked at all my network adaptor devices/drivers but they didn't need updating. However, when I looked on general updates for my laptop there were some updates that needed installing, so I did this and hoped that this would solve the issue. Unfortunately, after restarting, my laptop immediately crashed again, this time with a new c

    :)
     
    Annabel Booth, Jun 7, 2022
    #1
  2. Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Jun 7, 2022
    #2
  3. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Jun 7, 2022
    #3
  4. Blue Screen of Death Problems - please help

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Jun 7, 2022
    #4
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Blue Screen of Death Problems - please help

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