Windows 10: Blue Screen of Death Whenever I start my Computer

A little background here. I bought the computer from a friend who had built it and already installed Windows 10 on it. I haven't used the computer in about 6 months because of work or school but I never had any issues in the two years I have owned it. When I tried to play a game the other day, it suddenly gave me a BSOD error that I didn't even get to read because I wasn't paying attention. When my computer restarted, it didn't give me an error and I continued without any worry. Then all of the sudden it happened again but this time I saw the stop code was "REFERENCE_BY_POINTER". It started back up, I searched a lot of threads and found it was commonly associated with out of date drivers even though I had updated my drivers earlier in the day. I went back and made sure all of my drivers were up to date and a day went by with no issue. Now today when I try to turn on my computer, it won't even boot Windows and it just keeps giving me the BSOD with different error codes each time. I can't even get to a point where I can log in to try some solutions I found on the internet. I tried to reset my PC, enter safe mode, restore to an earlier time and repair Windows but nothing has worked and I'm really concerned about my computer being no good because of Windows error. Is there any fix for this?


Note: The other error codes I received were "SYSTEM_SERVICE_EXCEPTION" Ntfs.sys failed and the second one brought up a recovery screen with the error code "0xc0000221". I tried to search a fix for all of these error codes and they all seem to require me to be able to actually get Windows to boot up.


Any help is greatly appreciated,

Rob

:)

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

ntoskrnl.exe Blue Screen of Death

Hi Stevie,



Thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

Not to worry, we’re here to help you out.

• 
  Have you made any changes to the computer prior to this issue?
  

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.



The PAGE_FAULT_IN_NONPAGED_AREA bug check has a value of 0x00000050. This indicates that invalid system memory has been referenced.



Let us try the following steps as a workaround and check if it makes any difference.

Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
boot state to identify the culprit program running in the background creating this error.



Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.



Refer:

Start your PC in safe mode in Windows 10

Start your PC in safe mode in Windows 10



Step 2: Let us follow the steps suggested in the following article and check if ti helps in resolving the issue.

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors



Hope it helps.



Let us know the status, we are glad to assist you further.

 

Blue Screen of Death

We appreciate the information.

To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

Regards.