Windows 10: Blue screen on wake after sleep

Hello everyone,I have been getting BSOD for a while now when trying to wake the PC after sleep. I went through the thread "https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-of-death-when-waking-from-sleep-bsod/b70323ce-2f92-43d8-8ff8-510c41de1120" and I moved directly to step 10 as per "DYARIBARHAM" and here are the dump files after getting a BSOD: Link to dumpfiles in OneDriveMy PC is a gaming laptop Acer Predator PH315-53. Please find below some other specs lease help me out in fixing this issue that has been bugging me.

:)

 

Windows 10 blue screens after waking from sleep.

Steps to that cause this problem:

• Allowing windows to sleep.
• Waking once, logging in.
• Allowing it to sleep once more.
• Wait for some time like 2 hours.
• Try to login again.

After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".

 

Screens black after waking machine from sleep

Hi Anthony,

Does it only happen when waking up the computer from sleep?

To check for possible causes of this issue, we suggest you to run Power Troubleshooter. To do so, follow the steps below:

• Press Windows key.
• Type Troubleshooting.
• On the left side, click View all.
• Click Power.
• Follow the on-screen instructions.

If the issue still persists, you may update the Chipset driver from the device manufacturer.

Let us know how it goes.

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.