Windows 10: Blue screen. Safe mode won’t work.

Hi, While I was at work today my brother was using our pc and after 10 minutes since he turned it on and while watching YT he got all of the sudden a Blue Screen of death. We tried several stuff but none of it worked. We can’t enter safe mode and we don’t have any restore point, We tried using several different commands we got from help videos on YT but nothing worked either. The error it shows up is the “thread exception not handled” . Error code is 0xc0000001. Thanks in advance for any comments.

:)

 

Freezes in login screen of Safe Mode. Works ok in normal mode

News: I have found that removing 2 (1 set) of the 4 sticks (8Gb total) of DDR, safe mode boots correctly. Checked also, that if I plug them again, safe mode won’t work. Then I have swapped sets, even mixing them with no luck. What bothers me is that these 4 sticks pass prime95 blend test in Windows normal mode (not safe mode).

The timings are auto and voltage to OCZ Reapers specs 2.1v. Tested also with specs timings entered by hand in BIOS (just in case). Do you have some suggestion? I have not changed them, they were working in safe mode as well as normal without issues even in games even OCed, and from Windows10 day one...This last Fall Creators Update has broken this, I think.

What can I do?

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response