Windows 10: Blue Screen SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe Windows 10

Hi All,


I purchased a new PC with Windows 10 recently. It has been working without problems for two weeks but today I started to get blue screen errors every few hours. The error said SYSTEM_SERVICE_EXCEPTION for the first three blue screens but just now I got DRIVER_IRQL_NOT_LESS_OR_EQUAL. Bluescreenview gives ntoskrnl.exe or rtwlanu.sys or FLTMGR.SYS as the driver that causes the problem. I first noticed this problem when I left my PC on over night last night and found it rebooted this morning.


I have tried the following so far but to no avail:

1 Updated Windows 10

2 Updated GPU driver

3 Did sfc /scannow but returned with no errors

4 Did memory check with no errors.

4 Did chkdsk /r and DISM /Online /Cleanup-Image /CheckHealth

5 Restored system to yesterday's restore point


All of this has not helped. The only difference I can think of that until last weekend I ran the PC with one monitor through HDMI only. However, last weekend I purchased a second monitor, so that I now run the new monitor through HDMI and the original old one through HDMI.

The configuration of my PC is as follows:

Processor: AMD Ryzen 3 3200G with Radeon Vega Graphics

Video Card: AMD RadeonTM Vega 8 Graphics RAM 16GB

Memory: 16 GB


Logs of the dump files can be found here: https://gofile.io/?c=mmp34A


I would be grateful for any suggestions of what I could do. I am quite annoyed that something like this would happen, particularly given that it is a new PC/Windows installation.


Thanks!

:)

 

Blue screen error - SYSTEM_SERVICE_EXCEPTION

Hi,

Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build of Windows 10 is currently installed on your computer?
• What changes have you made to the device before you encountered these errors?

In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
to troubleshoot blue screen errors in Windows 10.

We're looking forward to your response.

 

Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION

Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION How to fix this problem?

 

Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

Dear Mr.Jefferson,

your reference as below:

• Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

• Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
  But all my PC still happen Blue screen errors sometime

"we suggest following the methods in this article to troubleshoot blue screen
errors." -> I will try again with clean boot.

After i tried all methods as you suggest, the blue screen errors happen when i use Microsoft Edge.

Dump File 090317-22906-01.dmp

Crash Time 03/09/2017 3:17:37 CH

Bug Check String SYSTEM_SERVICE_EXCEPTION

Bug Check Code 0x0000003b

Parameter 1 00000000`c0000005

Parameter 2 fffff808`00af0918

Parameter 3 ffffb581`65bc4ff0

Parameter 4 00000000`00000000

Caused By Driver NETIO.SYS

Caused By Address NETIO.SYS+10918

File Description Network I/O Subsystem

Product Name Microsoft® Windows® Operating System

Crash Address ntoskrnl.exe+16c560Could you please support to me this problem ?

Thank you.