Windows 10: Blue Screen SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe Windows 10

Hi, I just purchased Lenovo Legion 5 15IMH05 5 days ago. Yesterday and today, it suddenly showed a blue screen, and one of those said SYSTEM_SERVICE_EXCEPTION. The only common thing between those two errors was that they happened when I charged my laptop. The first happened about 5 seconds after, and the second happened about 5 minutes after.I've tried : 1. Updated Windows 102. Updated all drivers3. Uninstalled McAfee and use Windows Defender insteadThese are the minidump files :1. https://file.io/84QDTvaCwtem2. https://file.io/j5Urx3Q4U5lGIs this a driv

:)

 

Blue screen error - SYSTEM_SERVICE_EXCEPTION

Hi,

Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build of Windows 10 is currently installed on your computer?
• What changes have you made to the device before you encountered these errors?

In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
to troubleshoot blue screen errors in Windows 10.

We're looking forward to your response.

 

Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

Dear Mr.Jefferson,

your reference as below:

• Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

• Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
  But all my PC still happen Blue screen errors sometime

"we suggest following the methods in this article to troubleshoot blue screen
errors." -> I will try again with clean boot.

After i tried all methods as you suggest, the blue screen errors happen when i use Microsoft Edge.

Dump File 090317-22906-01.dmp

Crash Time 03/09/2017 3:17:37 CH

Bug Check String SYSTEM_SERVICE_EXCEPTION

Bug Check Code 0x0000003b

Parameter 1 00000000`c0000005

Parameter 2 fffff808`00af0918

Parameter 3 ffffb581`65bc4ff0

Parameter 4 00000000`00000000

Caused By Driver NETIO.SYS

Caused By Address NETIO.SYS+10918

File Description Network I/O Subsystem

Product Name Microsoft® Windows® Operating System

Crash Address ntoskrnl.exe+16c560Could you please support to me this problem ?

Thank you.

 

Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION

Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION How to fix this problem?