Windows 10: Blue screen when going to sleep mode ntoskrnl.exe+375129

Dear, I'm facing blue screen ... no black screens because it's while going to sleep mode: the result is that when I poweron, instead of recovering my system it's a restart.Here are minidump: https://1drv.ms/u/s!AoDVydc1qfn_noMA46wmlpWVL9W3HQ?e=LBaydsI tried to understand with BlueScreenView but it's just giving ntoskrnl.exe as faulty.Thanks

:)

 

Windows 10 blue screens after waking from sleep.

Steps to that cause this problem:

• Allowing windows to sleep.
• Waking once, logging in.
• Allowing it to sleep once more.
• Wait for some time like 2 hours.
• Try to login again.

After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

sleep mode

Hi disgruntledWC,

There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
Follow these steps:

• Open Control Panel and click Power Options.
• On your preferred plan, click Change plan settings.
• Click advanced power settings.
• Expand Sleep option, and make sure to set the following:

Sleep after : Never

Hibernate after : Never

5. Click Apply, then OK.

Please check also the screen saver option.

• Navigate to Settings > Personalization > Lock screen.
• Click Screen saver settings.
• Set your Screen saver to None.
• Click Apply, then OK.

Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

Looking forward to your reply.

Regards.