Windows 10: Blue Screen When I watch Videos

Every time I watch Netflix or YouTube and sometimes when i use the internet at all my computer blue screens and the error code is UNEXPECTED_KERNEL_MODE_TRAP I dont know what is causing this but it happens multiple times during the day and multiple times in a hour. Please help.

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

HDMI how to watch video

I have been in the hospital for two months (really old also). My windows 10 PC is dedicated primarily to watching videos. It is already setup to watch videos using an HDMI cable (already attached), but I have forgotten how get the video to play from the computer to my big screen tv.

I know it has to be simple, but I just cannot remember how. I could use a step by step how to.

Thanks

 

Can't watch videos on Win 10

Hi,

Please assist me with the following information related to this issue:

• Which web browser are you using to watch online videos?
• Do you receive any error message?
• What is the make and model of the computer?

If you are using Internet Explorer to watch online videos, I suggest you to
follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
be recovered.

Please reply us with the required information along with the status of the issue to assist you further.