Windows 10: Blue screen when playing videos in browser

Discus and support Blue screen when playing videos in browser in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello,I have crashes when playing videos in my browser. I have the most recent graphics drivers and windows update. Please help.Here is a link to dmp... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Harald_12345, Jul 20, 2021.

  1. HARALD_12345
    Harald_12345 Win User

    Blue screen when playing videos in browser


    Hello,I have crashes when playing videos in my browser. I have the most recent graphics drivers and windows update. Please help.Here is a link to dmp files and msinfohttps://1drv.ms/u/s!AttUF1JsBjqjfRvtrzh2Z4pcWnQ?e=aOpAlOThanks!BrHarald

    :)
     
    Harald_12345, Jul 20, 2021
    #1
  2. SANGEETA SARKAR
    Sangeeta Sarkar Win User

    Blue Screen Appearances when using browser

    Hello Judy,

    Thank you for posting your query on Microsoft Community.

    We regret the inconvenience caused to you. We will be glad to assist you for the issue.

    It would be grateful if you can reply to this question in order to assist you further:

    • Does this issue occurs only while accessing a specific browser or with all browsers?
    • What is the exact error message or code you receive when you get Blue screen error?
    • Which are the troubleshooting steps you have already tried to resolve this issue earlier?

    I suggest you to follow the steps from the below link and check if it helps:

    Troubleshoot blue screen errors

    Kindly reply to us with the answers to the questions asked and the status of the issue.

    Thank you.
     
    Sangeeta Sarkar, Jul 20, 2021
    #2
  3. GIM GUANTAN
    Gim GuanTan Win User
    KB3149135 and KB3163018 causing Youtube (or other videos) unable to play at full screen mode.

    To your questions:

    Before we assist further, I would like to ask you a few questions:


    • Which browser are you using to browse YouTube videos (Edge, Internet Explorer, other
      • All: Chrome, Edge, IE.

    • Did you check if similar issue persists on browsing YouTube videos on other browse
      • Yes, happens on all browsers.

    • Does the issue occur on playing videos saved in the system drives?
      • No, only online videos on browsers.
    I tried your suggestion twice to uninstall the drivers and reinstalling it again, didnt work.

    I also tried installing the update in clean boot, also didnt work.

    I am sure it is not a browser issue. Here is my debug:

    I went one step further.

    Upon installing the 2 updates, I uninstalled security update KB3163018 only, and i was able to play full screen mode again. BUT, problem is Windows keeps forcing me to install KB3163018 every time!!! And when this KB3163018 is installed, my youtube can't
    play full screen mode again. And I have to go programs feature to uninstall this update everyday! Please help address this issue. Thanks!
     
    Gim GuanTan, Jul 20, 2021
    #3
  4. ANUJFORUANDME
    anujforuandme Win User

    Blue screen when playing videos in browser

    Unable to play full screen video in browser of nokia 5800

    Earlier when I play youtube videos in nokia 5800 default web browser then as the video starts playing a message appears "click on video to play in full screen" when I click on video it playes full screen (in flash player version 3.0) but after updating flash
    player to 3.1 the messages still appear but when I click on video it gets paused like pc web browsers.. to play full screen I have to click on the full screen option of video in youtube. Any one facing same problem.. My Nokia 5800 version details is as follows..



    Software Version :- V 30.0.011





    Kindly suggest for this .



    Rg

    Anuj
     
    anujforuandme, Jul 20, 2021
    #4
Thema:

Blue screen when playing videos in browser

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