Windows 10: Blue screen when plugging in or unplugging a usb.

I’ve been having frequent blue screens whenever I unplugged my mouse or unplug my controller, also happens when plugging or unplugging any usb. Started happenening after I did a clean wipe and a new install of windows.

:)

 

Laptop Screen Blue Tint when plug/unplug USB's

Hi, this is my first post in TenForums!

My laptop is acting weird since a couple months ago. The first time was when I unplugged my external hdd. I noticed that the screen colors turned a bit colder, some sort of blueish tint appeared. On all this time I've noticed that this happens when:

• I plug/unplug my external hdd/mouse from the usb ports. (Sometimes this also happens when I click the option to Eject Mass Storage from the Safely Remove Hardware option in the System Tray).
• When I'm playing games / closing games.
• If I close the laptop and the screen turns off / sometimes this fix the issue and colors goes back to normal. Sometimes don't.
• Sometimes, when I turn on the laptop it starts with the blue tint and after a period of time goes back to normal by it's own.

I opened it up, it wasn't that dusty. I cleaned it up. Unppluged the monitor cable. (I havent touch the graphics card yet.) I already have all the drivers up to date. What could be the problem? I think mybe it's something related to the voltage on the usb ports but I don't know. I din't see anything wierd when I was inside.

Here are my laptop specs:
ASUS K556U
12GB RAM
NVIDIA GTX 940MX
Windows 10, 1809.

 

Blue Screen after unplugging HDMI and on battery power

Hello!

Here's the scenario of a blue screen that I can reliably reproduce....

• I'm presenting off my Dell Precision 5510 (Windows 10 Pro version 1709 Build 16299.248, 64-bit, 32GB RAM, Intel i7-6820HQ @ 2.70Ghz) while plugged into power. The laptop is connected to a projector via HDMI, with the screen extended (allowing me to see
  one thing on my laptop monitor and other content displayed on the HDMI connected projector.
• Presentation is done. I unplug from HDMI without toggling to displaying only on my PC screen. I just unplug the HDMI cable.
• I unplug from the power supply (thus now on battery power) but have not turned off the laptop or put it in standby.
• I work on some follow-up tasks..... In a matter of minutes the laptop slows, locks, and blue screens.
• The blue screen code varies, but the message about collecting data never goes above 0%.

If I toggle to displaying only on my PC screen, I seem to avoid the blue screen. Also, if I'm under power, it doesn't seem to happen. Finally, if I unplug from power but don't unplug the HDMI, I'm fine. It's when I unplug from HDMI and go to battery power
that the failure happens.

Nothing shows up on memory diagnostics.

Thoughts? Thanks!

 

Blue Screen after unplugging HDMI and on battery power

Hi Andy,

An outdated or corrupted display driver is one of the possible reasons why you are having a blue screen issue after unplugging the HDMI while on batter power. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Do you have a third-party security software installed?
• Have you tried to download and install the latest display driver to your computer from the manufacturer's website and check if the issue persists?
• Have you tried running your computer in
  clean boot and check if you will still experience the same issue? Note: Please go through the section:
  How to reset the computer to start normally after clean boot troubleshooting
  of the Kb article to boot the computer in normal startup after fixing the issue.
  

Meanwhile, I would suggest that you try the steps in this
link to troubleshoot blue screen issues and check if it helps.

We'll be waiting for your reply.