Windows 10: Blue Screen When Plugging in Second Display

Attachment 33615

Hey guys,

So I have a Dell inspiron 7537 upgraded to Windows 10. When I go to plug in a second display through the HDMI port, the screen flashes for a bit, then the blue "Something Went Wrong" screen appears with an error
VIDEO_DXGKRNL_FATAL_ERROR . When it restarts, it loads the dual monitors perfectly. It's only when I try to plug one in after it is already on. What does this error mean and does anyone know of a solution to the problem / had similar experience??

Thanks!

:)

 

Plugging in second screen makes built-in display + second screen go blank

I'm plugging in a hp f1703 screen to a windows 10 samsung ultrabook. It has been working fine as a second screen, but now the laptop display goes blank when I plug in the f1703, which also remains blank and powers off. This appeared to start when I booted
up with the f1703 disconnected and then reconnected.

Any tips gratefully received - in middle of assignment..

 

Plugging in second screen makes built-in display + second screen go blank

Thanks Rajeshwari,

When I unplug the f1703, the built-in screen returns. I can't troubleshoot the f1703 when it is plugged in, because all screens then go off.

Phil

 

What video card do you have, and what drivers are installed?

 

@MrCov, please read BSOD Posting Instructions

Edit: Please fill in your system specsclick on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above, there can you fill in your system specs.

 

Nvidia 750m with 355.60 driver.

 

Hows that?

 

The BSOD Posting Instructions link helps you to provide needed information for us to help you better.
Your system specs are also needed information so we don't have to ask every time for it when we need it to help you.

 

No I mean I just updated my system specs and posted the zip file on the main post and was wondering if it was all good! haha!

 

Didn't see it *Redface, I'll take a look at it.

 

The cause of the crashes is a driver from your GPU, the driver nvlddmkm which is Nvidia Video driver.
Seeing here that the driver is very recent, so this means that or there is a bug or there is a service from Nvidia causing troubles.
Please do the following:
Search msconfig and open it,
Go to tab services,
Search for Nvidia Streaming Kernel Service and disable it.
Reboot if asked.

Code: 0: kd> lmvm nvlddmkmstart end module name fffff800`e02e0000 fffff800`e0dcf000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Fri Aug 07 05:19:41 2015 (55C423CD) CheckSum: 00AAF86B ImageSize: 00AEF000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

[/quote] Done.

 

Keep us posted and if any new bluescreen comes up then please use the tool again *Smile

 

Well it happened again, both when I unplugged and re plugged the monitor. Here is the new zipped file:

Attachment 33628

 

Please check Dell for driver updates, the cause is the same.
This is most likely a driver problem.
The error that you get simply says that there is a violation found in the DirectX Graphics system.