Windows 10: BLUE SCREEN - WINDOWS 10 - DELL XPS 15

Help! I have a Dell XPS 15, and it has been crashing constantly. I'm running Dropbox and Norton 360. I'm not sure if they are related. Here's the BugCheck Analysis. Please guide me to the right direction. Thanks!10: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** *****************************************

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Blue Screen at Dell Xps 15

i constantly get into blue screen problems since i purchased my dell xps 15. i tried every possible way to fix it but nothing worked. Anyone can help?

 

Dell xps 15 touch screen not working

Hi,



To better assist you, share the information.

- What is the model number of Dell xps 15?



I suggest you follow the below method.



Method 1: I suggest you to run the hardware and device troubleshooter
to check and fix issues with hardware and devices.
Refer these steps:

• Press Windows key +X, select Control panel.
• Click on troubleshooting and click on the
  view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

Method 2: Update the touchscreen drivers manually from the Device manager by following the steps below and check if the issue is resolved.

1.Press Windows logo + X keys on the keyboard and select
Device manager from the context menu.

2.Expand Human Interface Device option, right click on the touchscreen driver and select Update this software from the context menu.

3.Follow the on-screen instructions.



Also, I suggest to refer to the article on How to update drivers from the below article.

Windows help & learning - Microsoft Support



Do let us know the result.



Thank you.

 

Blue Screen at Dell Xps 15

my laptop is dell xps 15 9550