Windows 10: Blue Screen with Automatic Repair Option Does Nothing

My husband has a Lenovo running Win 10 Home. I don't have much info other than that. I do know all drivers are current and updates installed. No changes were made but 2 days ago it booted with a blue screen showing "Automatic Repair", "Your PC did not start correctly; press restart to restart your PC, which can sometimes fix the problem. The choices are restart or advanced options. We've jumped through every hoop we can think of but it keeps coming back to this screen no matter what we do. We tried rebooting from a DVD and that won't do anything. We have tried several times to boot in safe mode and that also does nothing except bring us back to the blue screen. The error code is 0x8007025d and shows Bad System Config code. We have a case # from Microsoft but have been on hold listening to the same music for the past 4 1/2 hours. Can anyone please help us?

:)

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.

 

How to get past blue Automatic Repair screen and into my PC?

Hi Ed,

Let us try resolving your concern with the blue Automatic Repair screen issue. We suggest that you check and follow the troubleshooting steps in this
article.

We would appreciate it if you could get back to us and provide us your feedback.

 

Automatic Repair Loop

Hi Charlene,

Your concern regarding the device going into an Automatic Repair Loop can be caused by change on its settings/configuration or broken system files. To effectively assist you with your concern, can confirm if you've made any changes on your device prior to
your concern?

As an initial step to get back into the normal Windows screen, we suggest that you perform a
Startup repair. The repair will attempt to fix any broken components/files which may prevent your device from booting properly. To do this, follow the steps below:

• On theAutomatic Repair screen, select Advanced options.
• Select Troubleshoot.
• Select Advanced options.
• Select Startup Repair.

We'll appreciate if you can send us an update.