Windows 10: Blue Screen with no Error code

Hi there. My laptop has been crashing and I can't find out what it is.

This is what I get on Event Viewer:

Fault bucket , type 0

Event Name: BlueScreen

Response: Not available

Cab Id: 0



Problem signature:

P1: 4e

P2: 99

P3: b0dc6

P4: 2

P5: 20000100001ffc5

P6: 10_0_19042

P7: 0_0

P8: 256_1

P9:

P10:



Attached files:

\\?\C:\Windows\Minidump\042221-7453-01.dmp

\\?\C:\Windows\TEMP\WER-12859-0.sysdata.xml

\\?\C:\Windows\MEMORY.DMP

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6784.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6794.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER67B2.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER67E2.tmp.txt



These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_4e_fba28c17a1f69d839a838231aed9ca607b2cfa98_00000000_cab_3c499a72-09db-4104-b88e-832a139e8f68



Analysis symbol:

Rechecking for solution: 0

Report Id: 91abb4ba-d0fe-4ff9-b788-46b3f08e26e0

Report Status: 6

Hashed bucket:

Cab Guid: 0


I uploaded the minidump files on onedrive and here is the link:

https://1drv.ms/u/s!At9ccAPw8Cf411Vsqe0QtxyKo-iW?e=n940lY


I hope it is nothing serious.

Thank you.

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.