Windows 10: Blue Screen

Discus and support Blue Screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've recently upgraded my hardware and moved over my NVMe and two HDD's into my new build specifications listed below. I thought the transition... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ALuuster, Apr 28, 2020.

  1. ALuuster Win User

    Blue Screen


    Hello, I've recently upgraded my hardware and moved over my NVMe and two HDD's into my new build specifications listed below. I thought the transition would be a lot easier, but it has not been since these stop codes/blue screen appear whenever I happen to play games.


    My first stop code was the KMODE_EXCEPTION_NOT_HANDLED and after attempting to fix that the next one was a SYSTEM_SERVICE_EXCEPTION and when I tried going into CMD and doing the "sfc/scannow", that also did not work. I've also tried Disk Cleanup, Windows Memory Diagnostics, Updated my drivers directly from the gigabyte and nvidia site, uninstalled and reinstalled applications, updated Direct X one game couldn't run because the "d3dx9_39.dll" was missing AND even reinstalled Windows 10 Home via a USB boot drive. I don't think a system restore will help if I had technically reinstalled a clean version of Windows 10 and did not keep any of my old files on the C drive OS. Lastly I've tried using all of the DISM commands CheckHealth, ScanHealth, and RestoreHealth.


    The other stop codes that appear have been: "DRIVER_IRQL_NOT_LESS_OR_EQUAL X2", "CRITICAL PROCESS_DIED", QUOTA_UNDERFLOW", and "MEMORY_MANAGEMENT". Virtualization has not been enabled nor installed.


    Here is the link for the zipped .dmp files on OneDrive: https://1drv.ms/u/s!AvnUnPp07Q_wigCpfn1iK_-XHovW?e=5hRfMH


    Specs are:

    Ryzen 9 3950X

    X570 Aorus Ultra BIOS version F11

    Nvidia 2070 Super Latest Driver

    Corsair RAM 16 GB DDR4

    C: Samsung SSD 970 EVO Plus //OS

    D: WDC WD20EARS //Main storage

    G: WDC WD10EZEX //Back Up

    :)
     
    ALuuster, Apr 28, 2020
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 28, 2020
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Apr 28, 2020
    #3
  4. Blue Screen

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Apr 28, 2020
    #4
Thema:

Blue Screen

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