Windows 10: Blue screening intermittentently, no concrete error.

Discus and support Blue screening intermittentently, no concrete error. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi All, I've recently upgrade my PC with a new motherboard, CPU, and SSD. I've had the bluescreen stop codes almost hourly that say: driver... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HoltDT, Oct 31, 2020.

  1. HoltDT Win User

    Blue screening intermittentently, no concrete error.


    Hi All,


    I've recently upgrade my PC with a new motherboard, CPU, and SSD.


    I've had the bluescreen stop codes almost hourly that say:

    driver irql_less_or_not_equal

    System Service Exception

    And another one i didn't note down.


    It will sometimes not happen for hours, and sometimes will happen every time I perform the same task, nothing changes from hardware to software and i've tried launching the same program from different drives and I get the same results.


    Absolute mystery and have no clue whats going on. Could really use some help.



    heres what the dump says:


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 19041 MP 20 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 19041.1.amd64fre.vb_release.191206-1406
    Machine Name:
    Kernel base = 0xfffff806`7cc00000 PsLoadedModuleList = 0xfffff806`7d82a310
    Debug session time: Sat Oct 31 00:08:50.779 2020 UTC + 0:00
    System Uptime: 0 days 0:03:03.414
    Loading Kernel Symbols
    ...............................................................
    ....Page 3c5ff4 not present in the dump file. Type ".hh dbgerr004" for details
    ............................................................
    .....................................................
    Loading User Symbols
    PEB is paged out Peb.Ldr = 00000000`003df018. Type ".hh dbgerr001" for details
    Loading unloaded module list
    ......
    For analysis of this file, run !analyze -v
    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL d1
    An attempt was made to access a pageable or completely invalid address at an
    interrupt request level IRQL that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000001, address which referenced memory

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 2

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-QTKSOEN

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 6

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 64

    Key : Analysis.System
    Value: CreateObject


    BUGCHECK_CODE: d1

    BUGCHECK_P1: 1

    BUGCHECK_P2: 2

    BUGCHECK_P3: 8

    BUGCHECK_P4: 1

    READ_ADDRESS: 0000000000000001

    PROCESS_NAME: AnomalyDX11.exe

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    BLACKBOXWINLOGON: 1

    TRAP_FRAME: ffff950405fb70a0 -- .trap 0xffff950405fb70a0
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=1a000001b03e7867 rbx=0000000000000000 rcx=0a000001b03e7867
    rdx=1a000001b03e7867 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000001 rsp=ffff950405fb7230 rbp=ffff950405fb7440
    r8=cfffffffffffffff r9=fffff97c800023e0 r10=ffffd083f1631700
    r11=fffff97cbe5f2fff r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz na pe nc
    00000000`00000001 ?? ???
    Resetting default scope

    FAILED_INSTRUCTION_ADDRESS:
    +0
    00000000`00000001 ?? ???

    STACK_TEXT:
    ffff9504`05fb6f58 fffff806`7d006569 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    ffff9504`05fb6f60 fffff806`7d002869 : 00000000`00000001 ffffffff`00000420 fffff900`0047c2a8 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    ffff9504`05fb70a0 00000000`00000001 : 00000000`c0000016 ffffba0d`00000000 ffff9504`00000000 00000000`00000000 : nt!KiPageFault+0x469
    ffff9504`05fb7230 00000000`c0000016 : ffffba0d`00000000 ffff9504`00000000 00000000`00000000 00000000`00000000 : 0x1
    ffff9504`05fb7238 ffffba0d`00000000 : ffff9504`00000000 00000000`00000000 00000000`00000000 00000000`00004000 : 0xc0000016
    ffff9504`05fb7240 ffff9504`00000000 : 00000000`00000000 00000000`00000000 00000000`00004000 00000000`00000000 : 0xffffba0d`00000000
    ffff9504`05fb7248 00000000`00000000 : 00000000`00000000 00000000`00004000 00000000`00000000 00000000`9a51b000 : 0xffff9504`00000000


    SYMBOL_NAME: nt!KiPageFault+469

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 469

    FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_nt!KiPageFault

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {4ce35ff9-c5cf-d66d-0323-0f05e33f6692}

    Followup: MachineOwner
    ---------


    Any help would be greatly appreciated.

    :)
     
    HoltDT, Oct 31, 2020
    #1

  2. Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Oct 31, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 31, 2020
    #3
  4. Blue screening intermittentently, no concrete error.

    Blue screen error - SYSTEM_SERVICE_EXCEPTION

    Hi,

    Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build of Windows 10 is currently installed on your computer?
    • What changes have you made to the device before you encountered these errors?

    In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
    to troubleshoot blue screen errors in Windows 10.

    We're looking forward to your response.
     
    Darleen Pen, Oct 31, 2020
    #4
Thema:

Blue screening intermittentently, no concrete error.

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