Windows 10: Blue screens, black screens, missing drivers, now resetting. HELP

Discus and support Blue screens, black screens, missing drivers, now resetting. HELP in Windows 10 BSOD Crashes and Debugging to solve the problem; For the last five days my pc has been a disaster. This is going to be a lot, but like i said it’s been DAYS of this. First I had a new update so i sent... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JElders, Sep 26, 2023.

  1. JElders Win User

    Blue screens, black screens, missing drivers, now resetting. HELP


    For the last five days my pc has been a disaster. This is going to be a lot, but like i said it’s been DAYS of this. First I had a new update so i sent it through, then the bluetooth stopped working, which has happened before so i tried to just update, reinstall, etc. but then suddenly everything crashed into blue screen and threw codes including but not limited to kmode_exception_not_handled, critical_process_died, system_service_exception, and a couple others that i don’t remember but pretty much all of them had to do with drivers and corruption from drivers. For the most part i couldn’t get

    :)
     
    JElders, Sep 26, 2023
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Sep 26, 2023
    #2
  3. Maria Fab Win User
    Blue Screen Errors, Black Screen After Restart

    Hello Jonathan,

    The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
    the Blue screen error can be caused by both hardware and software issues.

    Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:


    Please update us with the results. We will be glad to assist you.
     
    Maria Fab, Sep 26, 2023
    #3
  4. Blue screens, black screens, missing drivers, now resetting. HELP

    Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Sep 26, 2023
    #4
Thema:

Blue screens, black screens, missing drivers, now resetting. HELP

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