Windows 10: "Blue screens of death" and freezing after latest update.

Hi,

I've had this PC for nearly two years now without any issues.

I just installed the latest Microsoft updates a few days ago and ever since then, my PC has been experiencing several issues. The dreaded "blue screen of death." and periodic freezing.

My PC occasionally freezes indefinitely with no blue screen and the only way to fix it is shut it down with the power button and reboot.

The blue screen keeps popping up after I leave my PC idle for 5-10 minutes. It has never happened to me while I'm actively using the computer.
The freezing has happened several times while I'm just browsing the internet.

I play a lot of PC games and as of now, I have never experienced any of these issues while playing. I can game for hours without a problem. The blue screens and freezing seem to only happen while the PC is idle or under very light load.

Windows is up to date.

My BIOS is up to date.

Drivers are all up to date.

I don't manually overlock anything. My motherboard has built-in auto-overclocking functionality for the cpu. I've had this setting enabled for two years now and it hasn't caused any problems before.

Nothing is overheating.

No idea what the problem is. Any assistance would be appreciated.

:)

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

BSOD Finding and fixing them

Keep us posted on Windows related queries and we will be happy to assist you further.