Windows 10: Blue snowball won’t work.

In device manager when I look at properties of my blue snow ball it comes up saying “this device cannot start. Code 10.” I’ve been through several other questions related to this one and have gone through all of the troubleshooting options and cannot find a fix for it. I know the microphone works because I’ve tested to on other devices. I’ve uninstalled drivers and reinstalled them a million times. Can anyone help me figure this out?

:)

 

Blue Snowball iCE Microphone not working

Hi all,

I just got a Blue Snowball iCE and it is not working. I followed all published help document around the web and still no luck.

I have:

• Uninstalled and reinstalled the driver
• Tried different USB Ports
• Making sure my Microphone Privacy Settings were set to on
• Trying it on another Windows 10 Computer and following all of the above

I think its broke but I am reaching out to the community to see if there is anything else I can do to get it to work.

Any Suggestions on how to get it to work?

I am running Windows 10 Home Version 10.0.17134 Build 17134. If more info is needed let me know.

Thanks,

Joshuah

***Original title: Blue Snowball iCE not working***

 

Blue snowball not working with windows.

Hello Rashid_878,

Thank you for updating me that information. I'm sorry it didn't resolve the issue.

Did you try to connect the Blue Snowball on another computer if available? Check if it's working there. When was the last time it's working on your computer?

Open Device Manager

Expand Sounds, video and game controllers

Check if Blue Snowball is present there

Sincerely



Independent Advisor

 

Blue Snowball Microphone Firmware will not load from SHERPA

I have a Blue Snowball microphone that worked fine on my previous Windows 10 Pro HP laptop. I just upgraded to a Dell laptop, and the Microphone is recognized, but does not work in MS Teams or with other online conference tools.

I read all of the input in this discussion, that suggests installing the Blue SHERPA tool. When I open SHERPA, it randomly knows I have the Blue Snowball microphone, and randomly says I have no Blue devices. When I am lucky enough for SHERPA to find my microphone, I am told the firmware is outdated. If I click to update firmware, I get a message that the install was unsuccessful, and I should reboot. I have been through these steps several times, with no success.

So, it appears the first step is to get updated firmware on this microphone. But, I cannot find how to do this without the Blue SHERPA tool. Can anyone point me to instructions for other ways to update my microphone's firmware?