Windows 10: Blue spinning pin wheel, program not responding?

For the last three weeks or so I have been getting the blue spinning pin wheel popping up next to my mouse cursor intermittently during general desktop activity an it is rather irritating. I understand that this may be a program not responding. I am trying to capture the culprit in task manager and this stage I think it may be either Windows problem reporting.exe or Windows desktop manager. Can anyone help me troubleshoot this further?

:)

 

Windows 10 - Busy wheel flashing next to cursor

The blue busy wheel next to the cursor is spinning once a second since I installed Windows 10. This was not happening in Windows 8.1.

How do I stop the wheel from spinning?

John

 

How do I go back from windows 10 to 8 with no start menu?

Thanks for that.

how long should it take? ( it's been on a blue screen "restarting" with the spinning wheel for 2 hours )

 

I would look in the Event Viewer

Once you see the spinning wheel, open Event Viewer > Windows Logs

There's 5 sections there. Look at each one. The most recent log for each section is listed first. There's a lot of logs in there. But hopefully you can narrow down what could be causing this. =)

 

Should I be looking for a new entry being generated in event viewer right as the blue wheel starts spinning? How do I associate the spinning to any particular event?

 

Yes, you should look in there for new entries once the blue circle shows up.
And that would be the small challenge: seeing which event that could refer to.
Maybe you can keep a mental note to always check the Event Viewer every time the blue circle shows up, and see if you can find a certain similarity in the Event Viewer of that event. It will be a slight challenge, yet that's what I would do.
Maybe other people can reply with their ideas of what they can suggest also.

 

I can't seem to see any particular event that is updating anywhere near the same frequency as the spinning wheel, the closet may be ESENT. Will have to google that one, not sure what it is.

svchost (3292,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

P.S. The wheel is literally popping up every 5 seconds or so, highly irritating. *Mad

 

Run the beta log collector and post a zip into the thread.
log collector v2-beta08.zip
(extract > open)
Once you have confirmed that the posted logs display the logs you can then perform the next step:
In case the problem is related to the operating system you can start with an in place upgrade repair.
Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials
Download Windows 10
Let us know if the problem was fixed by the in place upgrade repair or whether the problem got better, worse, or no change.

 

Thanks @zbook, will report back.

In the mean time I just rebooted and played around on the desktop for a bit without the browser and haven't had a pin wheel yet. Could be browser related but could also be a misbehaving app/service etc.

 

@zbook

Is there anything I should look for in the log collector logs?

 

The logs I'll troubleshoot. When an in place upgrade repair is performed some of the logs disappear. So this will collect some of the logs in case we need to refer to them.
Run this log collector first as it may go back in time for a longer period for the event logs:
BSOD - Posting Instructions - Windows 10 Forums
Then run the beta log collector using extract then open
Post the zips into the thread.
The beta log collector collects more files for troubleshooting however it may not go back in time as far as the DM log collector.
Then view each of the log collector results either on the desktop or in the thread to confirm that the logs were generated.
Then you can perform the in place upgrade repair.

 

Ok so you want me to run the DM log collector (new one you linked) and then the log collector beta again? Is any user sensitive data included in the logs?

 

The log collectors should collect: msinfo32, dxdiag, mini dumps, hosts, install, uninstall, drivers, event viewer logs, etc.
There should be no personal files collected.
You can look at threads in the BSOD forum to see what is collected as all threads have it posted.
Alternatively you can view the collected files on the desktop.

 

@zbook

I'll report back with the required logs asap. Thanks for the assistance. *Smile

 

The log indicated that there were BSOD that were 7E, and WHEA 0x124 but there were no current mini or memory dump files.
WHEA 0x124 typically indicates a hardware malfunctioning problem.
The drive has a bad block.
Windows failed fast startup.

For all tests /steps please post images into the thread.If there are any problems posting images please use one drive or drop box share links.
Share OneDrive files and folders - Office Support
Upload photos and files to OneDrive - OneDrive
Share OneDrive files and folders - Office Support
Upload photos and files to OneDrive - OneDrive


1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

6) Make sure that there is no over clocking while troubleshooting.

7) Sometimes there are problems in the bios that produce bsod.
The BIOS: BIOS Version/Date American Megatrends Inc. 1101, 27/02/2018 SMBIOS Version 3.0
8) Please check to see if this is the most up to date version.

9) Open the website for the computer or motherboard manufacturer > enter the product or serial number or model > select the operating system > view the drivers and post a URL or hyperlink into the thread.

10) To ensure that there are no improper bios settings please reset the bios.
11) Sometimes there can be failure to boot after resetting the bios.
12) Backup the computer files to another drive or to the cloud.
13) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free

14) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

15) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

16) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

17) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

18) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
a) Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM Windows 10 Tutorials

19) Download and install HD Tune:
HD Tune website
Post test results for each tab on all drives for these tabs:
a) Health (SMART)
b) Benchmark
c) Full error scan

20) Run chkdsk /x /f /r on all partitions using the syntax chkdsk /x /f /r C: or chkdsk /x /f /r D: changing the drive letter to the applicable drive

21) Find the chkdsk reports in the event viewer using the information in this link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials
Copy and paste > notepad > save to desktop > post a share link into the thread

22) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10 Windows 10 Tutorials

23) Uninstall:
a) AI Suite 3
b) MSI Afterburner 4.4.2



Code: The device, \Device\Harddisk1\DR1, has a bad block.[/quote] Code: : The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.[/quote] Code: Event[7594]: Log Name: System Source: Microsoft-Windows-WHEA-Logger Date: 2018-03-24T17:09:53.425 Event ID: 19 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: M-MaximusXHero Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Cache Hierarchy ErrorProcessor APIC ID: 2The details view of this entry contains further information.[/quote] Code: Windows failed fast startup with error status 0xC00000D4.[/quote] Code: Event[3768]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2018-03-11T16:54:13.757 Event ID: 1001 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-AT06N8S Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffdf892e540028, 0x00000000b2000000, 0x0000000000030005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 27089198-d24c-4f24-9d7f-4a4945f03712.[/quote] Code: Event[2307]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2018-03-06T17:59:51.687 Event ID: 1001 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-AT06N8S Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80697fdfde2, 0xfffffa8d15caf408, 0xfffffa8d15caec50). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: f42ce0c6-3833-4114-a564-51b3b2c1dae9.[/quote] Code: 11/03/2018 3:54 AM Windows Error Reporting Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0 Event Name: BlueScreen Response: Not available Cab Id: d3e8c4e6-14bf-44f8-a88d-207052431985 Problem signature: P1: 124 P2: 0 P3: ffffdf892e540028 P4: b2000000 P5: 30005 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\031118-7921-01.dmp \\?\C:\Windows\TEMP\WER-13562-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43BF.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43C1.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43D2.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_31d2a46e18a299fce987145405579b530d83fa_00000000_cab_19b06ec7 Analysis symbol: Rechecking for solution: 0 Report Id: 27089198-d24c-4f24-9d7f-4a4945f03712 Report Status: 268435456 Hashed bucket:[/quote] Code: 6/03/2018 5:01 AM Windows Error Reporting Fault bucket AV_dxgmms2!VIDMM_LINEAR_POOL::FindAdjacentBlocksOnFreeList, type 0 Event Name: BlueScreen Response: Not available Cab Id: 73ea75b9-1513-4c54-ba18-9a26bb820315 Problem signature: P1: 1000007e P2: ffffffffc0000005 P3: fffff80697fdfde2 P4: fffffa8d15caf408 P5: fffffa8d15caec50 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\030618-15937-01.dmp \\?\C:\Windows\TEMP\WER-28343-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75CC.tmp.WERInternalMetadata.xml \\?\C:\Windows\Temp\WER829E.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_b276c9d232eeacf1fb7f4138262dae24b36dff4_00000000_cab_0a70884a Analysis symbol: Rechecking for solution: 0 Report Id: f42ce0c6-3833-4114-a564-51b3b2c1dae9 Report Status: 268435456 Hashed bucket:[/quote] Code: 11/03/2018 3:54 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 124 P2: 0 P3: ffffdf892e540028 P4: b2000000 P5: 30005 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\031118-7921-01.dmp \\?\C:\Windows\TEMP\WER-13562-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43BF.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43C1.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43D2.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_31d2a46e18a299fce987145405579b530d83fa_00000000_cab_030c43cf Analysis symbol: Rechecking for solution: 0 Report Id: 27089198-d24c-4f24-9d7f-4a4945f03712 Report Status: 4 Hashed bucket:[/quote]