Windows 10: Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?)

Discus and support Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?) in Windows 10 Drivers and Hardware to solve the problem; I've gotten blue screens such as: special_pool_detected_memory_corruption system_thread_exception_not_handled (dxgmms2.sys failed) x2... Discussion in 'Windows 10 Drivers and Hardware' started by JayTee3, Jul 8, 2018.

  1. JayTee3 Win User

    Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?)


    I've gotten blue screens such as:

    • special_pool_detected_memory_corruption
    • system_thread_exception_not_handled (dxgmms2.sys failed) x2
    • IRQL_NOT_LESS_OR_EQUAL
    • Memory_management
    • Unexpected_kernel_mode_trap (BEDAISY.sys)
    • kernel_security_check_failure
    • video_memory-management_internal
    • win32k_security_failure
    • faulty_hardware_corrupted_page
    • memory_management
    • PFN_list_corrupt
    • system_service_exception

    I really don't know what to do, I narrowed down some of the errors to the blue yeti pro drivers. Some I'm not sure about, my computer used to blue screen about once every day, 80% of the time in-game while 20% just watching youtube or whatever.

    Why I think its the yeti pro for at least some of the errors: https://i.imgur.com/ig0wEQB.png ~ driver verifier says they are unsigned https://i.imgur.com/xZkeaU3.png ~ errors in the event manager for the blue yeti pro

    About 2 weeks ago I also uninstalled the yeti pro drivers once again and it stopped blue screening for about 1 week and a half (YAY), but now its back to blue screening since yesterday, one yesterday and one today.

    Things I have done:

    • Updated windows
    • SFC scan
    • chkdsk scan
    • windows memory test
    • memtest86
    • Full system scan + malware bytes scan
    • Reinstalled yeti pro drivers twice
    • Done the verifier thing
    • Updated all my PC drivers
    • Updated BIOS

    Without the drivers the mic doesn't work at all (I was hoping it would work without the drivers)

    I even contacted Blue Microphones and all they asked for proof (which I sent 3 images, the kernel_security_check_failure bluescreen and the two images I supplied above), they just sent me a "return authorization slip" to return back

    which reads:


    You've just been issued a return authorization for warranty service with Blue Microphones. Because of your location, you've been approved to send your mic to our logistics partner in Hong Kong for replacement. Please note that this process may take a little longer than our normal warranty service in the US. Once your microphone is confirmed as received, a replacement will ship out between 10-14 business days at no charge to you. You will receive a confirmation email once your replacement ships out.

    But if the drivers are the problem, will a new microphone fix it? I literally downloaded the drivers from their website....

    Thanks anyway Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?) :)

    TL;DR: I think my blue yeti pro mic drivers are resulting in multiple blue screens, it used to happen everyday, stopped for near 2 weeks and now is happening again.

    Edit: Running I've gotten blue screens such as:

    • special_pool_detected_memory_corruption
    • system_thread_exception_not_handled (dxgmms2.sys failed) x2
    • IRQL_NOT_LESS_OR_EQUAL
    • Memory_management
    • Unexpected_kernel_mode_trap (BEDAISY.sys)
    • kernel_security_check_failure
    • video_memory-management_internal
    • win32k_security_failure
    • faulty_hardware_corrupted_page
    • memory_management
    • PFN_list_corrupt
    • system_service_exception

    I really don't know what to do, I narrowed down some of the errors to the blue yeti pro drivers. Some I'm not sure about, my computer used to blue screen about once every day, 80% of the time in-game while 20% just watching youtube or whatever.

    Why I think its the yeti pro for at least some of the errors: https://i.imgur.com/ig0wEQB.png ~ driver verifier says they are unsigned https://i.imgur.com/xZkeaU3.png ~ errors in the event manager for the blue yeti pro

    About 2 weeks ago I also uninstalled the yeti pro drivers once again and it stopped blue screening for about 1 week and a half (YAY), but now its back to blue screening since yesterday, one yesterday and one today.

    Things I have done:

    • Updated windows
    • SFC scan
    • chkdsk scan
    • windows memory test
    • memtest86
    • Full system scan + malware bytes scan
    • Reinstalled yeti pro drivers twice
    • Done the verifier thing
    • Updated all my PC drivers
    • Updated BIOS

    Without the drivers the mic doesn't work at all (I was hoping it would work without the drivers)

    I even contacted Blue Microphones and all they asked for proof (which I sent 3 images, the kernel_security_check_failure bluescreen and the two images I supplied above), they just sent me a "return authorization slip" to return back

    which reads:


    You've just been issued a return authorization for warranty service with Blue Microphones. Because of your location, you've been approved to send your mic to our logistics partner in Hong Kong for replacement. Please note that this process may take a little longer than our normal warranty service in the US. Once your microphone is confirmed as received, a replacement will ship out between 10-14 business days at no charge to you. You will receive a confirmation email once your replacement ships out.

    But if the drivers are the problem, will a new microphone fix it? I literally downloaded the drivers from their website....

    Thanks anyway Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?) :)

    TL;DR: I think my blue yeti pro mic drivers are resulting in multiple blue screens, it used to happen everyday, stopped for near 2 weeks and now is happening again.

    Edit: Running Windows 10.0.17134 Build 17134 (Windows 10 Pro)

    :)
     
    JayTee3, Jul 8, 2018
    #1
  2. Pavan_N Win User

    Blue Yeti stopped working

    Hi Kevin,

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    Follow the Methods below and check if that helps.

    Method 1: Connect Blue Yeti to your computer and Run
    the Hardware and Devices troubleshooter and check.

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Right click on the start menu and select control panel.
    • In the category select small icons.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Hardware and Devices.
    • Follow the on-screen instructions to run the troubleshooter.

    Method 2: Follow the steps suggested in the link below. Try the troubleshooting steps one by one from the drop down.

    Fix sound problems

    Do let us know if you are able to use Blue Yeti in your PC. Thank you.
     
    Pavan_N, Jul 8, 2018
    #2
  3. Blue Yeti stopped working

    So last night, i was messing around with my computer and the sound on my blue yeti, and i wanted to try muting my mic another way then clicking the button on the Blue Yeti, so i went into the sound thing on my computer
    (Screenshot - 42688682584e8590604108ce879a1e0a - Gyazo) And there was a text where it said Blue Yeti, so i right clicked
    it and clicked inactivate, and boom, it wasn't there anymore, and this was the only thing i saw (Screenshot - d7f751cdeb7ab88670b9418fcee66172 - Gyazo)
    I tried right clicking again and i clicked on show deactivated stuff, but my blue yeti still didn't show up. I tried going into Device Manager and try finding my blue yeti, but nope it wasn't there, i tried changing USB but still doesn't work. Any other headset
    and mic works right now, but not the blue yeti. I tried reinstalling the computer but nope, didn't work either. I also tried plugging the blue yeti into my other computer, and that worked 100%.

    Thanks if anyone that trys help me, i haven't been able to go on the computer all day cus of this, i really want it to start working again.
     
    kevin013150, Jul 8, 2018
    #3
  4. Roan T Win User

    Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?)

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jul 8, 2018
    #4
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Blue Yeti Pro drivers resulting in multiple blue screens? (+ other random BSODS?)

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