Windows 10: Blueooth seems entirely broken even using multiple adaptors

hello, i've been having nonstop issues attempting to use bluetooth on my computer, i have 3 seperate bluetooth dongles all with the proper drivers isntalled and which i know for a fact support the hardware im attempting to connect


my first issue and the biggest one is trying to connect a playstation 5 controller via bluetooth, whenever i try it will tell me the device isnt responding, if i try a few times it will ask for a pin which i enter 0000 for as directed, and and it tells me it failed and to try again, but never works


if i wait for the controller to stop putting out a signal then click the connection im trying to make, then make the controller put out a signal again it will instantly ask for a pin, and when i enter it, it will pair but it wont actually connect when i attempt to turn the controller on. and i have to remove it in order to attempt pairing again which leaves me with the same exact issues

the second thing im trying to connect is my galaxy buds, i have the exact same issue, it simply WILL NOT CONNECT. i've tried every trick i can. ive checked for updates, ive tried multiple dongles of different brands all of which are confirmed to work with the hardware im trying to use, ive tried multiple usb ports, ive tried resetting bluetooth, ive tried resetting the computer, i've done all the general basic steps that should be done before seeking out further help, and absolutely nothing works, i've been trying for a month now to no avail, and absolutely no one seems to have any kind of answer or explanation and i seem to be the only person having this issue, especially with the ps5 controller specifically


ive also already tried using it through ds4windows, to no avail, it just brings me to the same bluetooth connection window


im running on a recently clean installed version on windows and system integrity scans as well as DISM both show that everything is working and installed properly.


i also know its not an issue with the install its self because this was also an issue about a year ago when i first got my galaxy buds, i was unable to ever get them to connect properly


this is getting absolutely ridiculously frustrating, my cheap phone connects these things just fine but my ridiculously expensive computer just cant seem to manage no matter what i do, any help would be GREATLY apprecaited

MSinfo/specs as follows


OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name *Censored*

System Manufacturer System manufacturer

System Model System Product Name

System Type x64-based PC

System SKU SKU

Processor AMD Ryzen 7 2700X Eight-Core Processor, 4000 Mhz, 8 Cores, 16 Logical Processors

BIOS Version/Date American Megatrends Inc. 3003, 12/9/2019

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Product ROG STRIX B450-F GAMING

BaseBoard Version Rev 1.xx

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume8

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.488"

User Name *censored*

Time Zone Pacific Standard Time

Installed Physical Memory RAM 80.0 GB

Total Physical Memory 79.9 GB

Available Physical Memory 60.0 GB

Total Virtual Memory 91.4 GB

Available Virtual Memory 68.4 GB

Page File Space 11.5 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/devices detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware No

Hyper-V - Data Execution Protection Yes


HDD: Samsung Evo 256gb m.2

Gpu: RTX 2070

Bluetooth Adaptor: ASUS-BT400

:)

 

Multiple issues with display adaptor (I think)

Hi Artur,

Thank you for posting the query on Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

It indicates that driver related to Graphics Card stops responding or malfunctioning. Try the below steps and check if they helps.

Method 1:

You may update the Graphics card drivers from Device Manager manually and check if this helps.

a) Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.

b) Spot and expand the “Display Adaptor”.

c). Right click on the Graphics card driver and select “Update Driver Software”. Once this is done, restart the computer to check the problem fixed. If it doesn't fix the issue, then Right click on the same driver and select “Uninstall”
then restart the system and let the system install the driver automatically on Start.

To troubleshoot Microsoft Edge I suggest you to follow the methods and check if it helps:

Method 2:

Refer to these steps to open Edge using InPrivate option.

Run the Edge using InPrivate option and check the issue status.

• 
  Open the Edge, then click on more options (...)
  
• 
  Click on New InPrivate window.
  

Method 3:

Refer to these steps to clear the browsing data.

Reset the Edge by clearing browning data and check if that helps you.

• 
  Open the Edge, then click on more options(...)
  
• 
  Click on Settings, then click on clearing browning data.
  
• 
  Select all, then click on Clear.
  
• 
  Restart the Edge and check the issue status.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Windows Display Adaptor Can't resolve a web page after connected

Hi,

Thank you for updating us on the issue.

Since the above steps did not help to fix the issue, let’s try simple steps and check if it helps. Follow the below methods.

The issue you are facing may occur due to the network adapter driver is outdated. I suggest you to run Network troubleshooter and let us know the status.

Method 1.

I would suggest you to run Network troubleshooter and check.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Network troubleshooter.
  
• 
  Click on Advanced on the Network troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Network troubleshooter.
  

If the issue still persist try the below steps provided.

Method 2.

I would suggest you to update network driver manually and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Network adaptor and right click on it and
  Network adaptor and update the driver.
  

Hope this helps. Post us with the status we will be glad to help you.

 

Wireless adaptor not working?


This is the basic desktop specs I have

Dell Inspiron 660 Desktop 3rd gen Quad Core i5-3340 3.1Ghz 12G

It looks like I may have bad wireless adaptor card even though the windows diagnostics show it is fine. It is able to detect one of my routers (have 2 in the house) but is unable to connect. Had reset router multiple times and other computers in the house are able to pick up and connect fine. What are the steps/tests I should undertake to confirm the wireless adaptor card is the problem. Can I replace it myself, am ok with basic troubleshooting. Will be glad to provide more information. Please advice.