Windows 10: BlueScreen 0x0000009f

Every day my pc crashes with: "Der Fehlercode war: 0x0000009f 0x0000000000000003, 0xffff808701cce0a0, 0xffff90859a7af010, 0xffff808708a13050"See also my image attached. Any ideas?Thanks in advance!kind regards,Thorben

:)

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Bluescreen after sleep caused by asmthub3

Regularly my PC crashes (BSOD) after waking up from sleep.

My PC: Windows 10 Pro 64bit, ASUS Z170-A, i5-6600, 8GB RAM DDR4

The shown error event is: DRIVER_POWER_STATE_FAILURE

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe001f86d0cd0, 0xfffff801b9d7b890, 0xffffe001f86e7ab0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: f06fbd30-550c-40f5-ae3c-4299480d7ce9.

I loaded the memory.dmp with the tool WinDebug and it indicates the probable cause is asmthub3.sys.

This driver seems to be for the USB-3 hub integrated on my ASUS board.
Now I have updated several times different versions of this driver, but the problem remains. ASUS support is unable to help and ASmedia is not responding.

Has anyone seen anything similar or any suggestion on how to find a workaround to avoid the bluescreen, other than disabling sleep mode?

Kind regards

Jan