Windows 10: Bluescreen Error

For the last few days I have been getting bluescreen on my laptop. Below are the details I get when I run whocrashed or on the reliability view.

On Thu 2/4/2021 11:34:35 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\minidump\020421-11625-01.dmp
This was probably caused by the following module: hal.dll hal+0x41C14
Bugcheck code: 0xE6 0x26, 0x0, 0xF0, 0x5
Error: DRIVER_VERIFIER_DMA_VIOLATION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 2/4/2021 11:34:35 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: hal.dll hal!HalReturnToFirmware+0xF0D4
Bugcheck code: 0xE6 0x26, 0x0, 0xF0, 0x5
Error: DRIVER_VERIFIER_DMA_VIOLATION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 1/29/2021 12:15:14 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\minidump\012921-14343-01.dmp
This was probably caused by the following module: hal.dll hal+0x41C14
Bugcheck code: 0xE6 0x26, 0x0, 0x80, 0x5
Error: DRIVER_VERIFIER_DMA_VIOLATION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 1/21/2021 9:21:18 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\minidump\012121-9593-01.dmp
This was probably caused by the following module: hal.dll hal+0x41C14
Bugcheck code: 0xE6 0x26, 0x0, 0x71, 0x5
Error: DRIVER_VERIFIER_DMA_VIOLATION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

:)

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Bluescreen error after recovering factory settings

Pure gold.