Windows 10: Bluescreen of death causes computer to temporarily not see SSD and boot directly to bios....

My computer started to bluescreen randomly about 1-2 months ago, and I built it in July. After it crashes, it immediately boots to the bios screen. Attempting to reboot from here just has it boot back to the bios again and when I look at the available drives, it does not see my SSD. I have to reseat the graphics card, and sometimes other components, and that seems to fix the issue. However, it's happening pretty much every day, and usually multiple times a day. I moved the graphics card from the PCIe port it was in to the other one on the board, and that seemed to fix it for about a week. How

:)

 

Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's bios menu.

Hi Matthew,

There are several possible reasons as to why your computer is not detecting an SSD drive. This could be caused by incorrect BIOS settings or device drivers that need to be updated. Since you already tried the suggestion of Andre Da Costa and this allowed
your computer to detect the SSD already, we would like to further clarify your concern by asking the questions below:

• If you were already able to install Windows on the SSD, have you already attempted to change the boot order in the BIOS menu?
• Which version of Windows did you install on the SSD?
• What other troubleshooting steps have you attempted?

We look forward to your response to our queries.

 

My m.2 ssd is recognized in bios, but not as a boot device

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Check BIOS Settings

Ensure that your BIOS settings are correctly configured to recognize the M.2 SSD as a boot device:

• Enable CSM (Compatibility Support Module): Sometimes, enabling CSM can help the BIOS recognize the SSD as a boot device. You can find this option under the Boot tab in the BIOS settings.
  
• Set Boot Priority: Make sure the M.2 SSD is set as the first boot device in the boot priority list.
  

2. Update BIOS

Updating your motherboard's BIOS to the latest version can resolve compatibility issues with new hardware:

• Visit the ASUS official website to download the latest BIOS update for your ROG Strix B650 Wi-Fi motherboard.
  

3. Reinstall the SSD

Ensure that the M.2 SSD is properly installed:

• Remove the SSD and reinsert it firmly into the M.2 slot. Make sure it is securely fastened with the screw.
  

4. Initialize the SSD

If the SSD is new, it might need to be initialized:

• Boot into Windows using another drive, open Disk Management, and initialize the SSD as either MBR or GPT.
  

5. Check for Drive Mode Compatibility

Ensure that the M.2 slot you are using supports the type of SSD you have (SATA vs. NVMe):

• Some M.2 slots only support either SATA or NVMe, not both. Refer to your motherboard manual to confirm compatibility.
  

6. Repair Boot Configuration

If the SSD has Windows installed but is not recognized as a boot device, you might need to repair the boot configuration:

• Boot from a Windows installation USB, go to the command prompt, and use the following commands:
  
  
  This can help rebuild the boot configuration data.
  

7. Check for Hardware Issues

If none of the above steps work, there might be a hardware issue with the SSD or the motherboard:

• Test the SSD in another system to see if it is recognized as a boot device.
  
• If the SSD works in another system, the issue might be with the motherboard. Consider contacting ASUS support for further assistance.
  

Please feel free to reach out if you require any additional assistance. I'm here to help!

 

KB3163018 causes bluescreen in DirectX DXGMMS1.sys when I maximize video

Still have the same problem.

My setup:

• Lenovo W530
• Windows 10 64bit
• Intel(R) HD Graphics 4000
• NVIDIA Quadro K2000M

Just installed the anniversary update, updated my BIOS, intel graphics card driver and SSD firmware. Fullscreen applications like YouTube still cause a bluescreen.

Any suggestions Microsoft?