Windows 10: Bluescreen on Windows 11 Devices

HiWe have about 5 of 60 new HP EliteBook 1040 14 inch G9 Devices which have sometimes Bluescreens. We already Updated the UEFI/BIOS, Windows Updates of Windows 11 22H2 and the latest HP Drivers.Here are Two Example of crashes. They are on multiple devices always the same error code: Bug Check StringBug Check CodeParameter 1Parameter 2Parameter 3Parameter 4Caused By DriverCaused By AddressProcessorCrash AddressStack Address 1Processors CountMajor VersionMinor VersionDump File SizeDump File TimeSYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff801`48c8c80fffffe106`410fc9a000000000`00000000

:)

 

Windows 10 Bluescreen WDF_VIOLATION if USB device used USBSER.SYS and add to a Modem

We can always reproduce a bluescreen on Windows 10, if a USB device which used the USBSER.SYS driver is attached to a Windows Standard modem.



Environment:

• Windows 10 Pro, Final Build 10240, 64 Bit

Steps how to reproduce:

• Connect a USB device which used the USBSER.SYS driver
• Windows Device Manager displays the device in section "Ports (COM & LPT)"
  
  For example "Serial USB Device (COM3)"
  
  This is OK
• Start the "Phone and Modem" application
• Select the "Modems" tab and select "Add..." to "Install New Modem"
• Select "Don't detect my modem, I will select it from a list"
• Select "(Standard Modem Types)" and e.g. Model "Communication cable between two computers"
• Select the serial port which is used by the connected USB device (e.g. COM3 for this example)
• Windows starts installing the Modem... but...
• Bluescreen with information about an Error: WDF_VIOLATION
  

Notes:

• This error does not occur with USBSER.SYS driver on Windows XP, 7, 8
• I know that the USBSER.SYS driver is rewritten for Windows 10
  
  Perhaps this specific use case with the Modem assignment was not tested with this new driver?
• This bluescreen is reproducible with different connected USB devices which used the USBSER.SYS, e.g.:
  • embedded device with USB Stack from eCosCentric
  • embedded device with USB Stack from STMicroelectronics

Thanks for any help and support

Ralf Hüfing

 

Futuremark Announces 3DMark for Windows 8 Devices

Futuremark, the world leader in performance benchmarking software, today announced development of a new version of 3DMark, the company's flagship benchmark for gamers. 3DMark for Windows 8 (working title) is designed for gaming performance measurement and comparison across all Windows 8 devices from tablets and notebooks to high-end desktop gaming systems. The announcement was accompanied by an atmospheric concept image for the new benchmark showing an elemental rock warrior brandishing two blazing swords.

Jukka Mäkinen, CEO of Futuremark said, "With Windows 8 gamers will be able to enjoy their games on a wide range of devices from lightweight tablets to heavy-duty desktop rigs. Faced with so much choice it will be hard to work out which devices offer the best value for money. Fortunately 3DMark for Windows 8 will be our most wide-reaching 3DMark ever, able to accurately measure and compare gaming performance across all devices and graphical feature sets available with Windows 8."





3DMark for Windows 8 (working title)

• Measures and compares gaming performance on all Windows 8 devices
• Stunning real-time scenes stress test all levels of hardware
• Supports both x86 and ARM-based architectures
• Can be used in both Metro UI and 'classic' Windows environments
• Created in co-operation with the world’s leading technology companies
• Currently in development, expected to be released in 2012

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.