Windows 10: Bluescreen on Windows 11 with IRQL_NOT_LESS_OR_EQUAL error, on an AMD Ryzen 3800XT system

Discus and support Bluescreen on Windows 11 with IRQL_NOT_LESS_OR_EQUAL error, on an AMD Ryzen 3800XT system in Windows 10 Software and Apps to solve the problem; Hi Everyone,I have been running into Bluescreen issue on my desktop lately. It has a AMD Ryzen 3800XT CPU default frequency and voltage settings and... Discussion in 'Windows 10 Software and Apps' started by MoriHotDog, Aug 6, 2024.

  1. Bluescreen on Windows 11 with IRQL_NOT_LESS_OR_EQUAL error, on an AMD Ryzen 3800XT system


    Hi Everyone,I have been running into Bluescreen issue on my desktop lately. It has a AMD Ryzen 3800XT CPU default frequency and voltage settings and 16GB * 2 of DDR4 1600MHz with XMP memory. I have not changed hardware on it long before the bluescreen issue started to happen. The crash seems to be random, usually once or twice per week, it happened when I was trying to use the computer for some light workloads such as using the browser or video playback, and it also happened during the time while I was away from the computer while it is still powered on. I tried to update the BIOS of the m

    :)
     
    MoriHotDog, Aug 6, 2024
    #1
  2. Ayano_Ito Win User

    Cant seem to fix irql_not_less_or_equal bluescreen

    i recently upgraded from a ryzen 3 3200g and radeon rx 550 to a ryzen 5 3600 and radeon rx 5700 XT and since then got the bluescreen IRQL_NOT_LESS_OR_EQUAL.

    I already tried to

    reinstall drivers

    updated drivers through windows update

    updated windows

    did windows reset with keeping data and apps

    checked the system health trough sfc /scannow

    i looked in the Reliabilty monitor for the error it gave but it was just windows stopped working

    I just want to make sure i didnt buy broken parts.

    full specs :

    amd ryzen 5 3600

    Asus Prime a320m-k with newest bios

    2x4gb ddr4 2400mhz

    amd radeon rx 5700 XT
     
    Ayano_Ito, Aug 6, 2024
    #2
  3. trevtech Win User
    AMD Ryzen 2200G systems hang, usually no BSOD

    Problem: Systems hard lock after anywhere from a few minutes of uptime to a couple of days. Image is frozen on screen and no mouse cursor is visible, pressing Ctrl+Shift+Win+B to reset graphics driver does nothing. Only one of the PCs has ever bluescreened
    and it only did so one time, with error code 0x1000009f DRIVER_POWER_STATE_FAILURE for ntoskrnl.exe. I tried updating, downgrading, and reinstalling GPU, NIC, and sound drivers but no luck. Every other time the PCs don't bluescreen when they lock up and there
    is nothing in the Event Viewer that is helpful.

    Troubleshooting steps tried:

    1. Updated AMD drivers from 18.5.1 to 18.7.1 and 18.8.1.
    2. Clean installed both 18.8.1 and 18.5.1.
    3. Installed Realtek LAN and audio drivers from ASRock.
    4. Clean installed 17.7 AIO driver package from ASRock (listed as 17.40).
    5. Updated BIOS from 4.70 to 4.90.
    6. Reset BIOS.
    7. Uninstalled August 2018 Windows 10 patches.
    8. Switched to Balanced power plan instead of Ryzen Balanced.
    9. Disabled USB suspending and PCIe ASPM
    10. Switched to High performance, disabled ASPM & USB SS
    11. Increased SOC voltage to 1.1 and RAM voltage to 1.3.
    12. Removed AMD drivers, used Microsoft Basic Display Adapter.
    13. Uninstalled Malwarebytes Premium 3.5.1
    14. Started in Safe Mode w/ Networking
    15. Repair install 1803.
    16. Used only one RAM stick at 2133MHz.
    Next steps:

    1. Clean install 1803
    2. Install 1709, delay 1803 update
    3. RMA ASRock motherboards
    4. Replaced ASRock motherboards
    5. Replace AMD with Intel

    Identical systems specs:

    • AMD Ryzen 2200G CPU
    • ASRock AB350M Pro4 Micro ATX Motherboard
    • G.Skill Ripjaws V 8GB (4GBx2) 2666MHz DDR4 RAM
    • Samsung 860 EVO 250GB SSD
    • EVGA 450W Bronze PSU
    • Fractal Design Core 1000 Micro ATX Case
    • Windows 10 Pro x64 v1803

    Other system specs:

    • AMD Ryzen 2200G CPU
    • Asus TUF B350M Plus Gaming Micro ATX Motherboard
    • Corsair Vengeance LPX 8GB (4GBx2) 3000MHz DDR4 RAM
    • Samsung 860 EVO 250GB SSD
    • Corsair TX650M Gold PSU
    • Fractal Design Node 804 Micro ATX Case
    • Windows 10 Pro x64 v1803

    Details:

    I built four identical systems and one with different motherboard and RAM, all of them are having this problem to varying degrees of severity. The worst one locked up within 15 minutes, but the best one used to work for over a week without issues. I tried
    doing a repair install on one of the systems, during the preparation period for the upgrade the system locked up at 16%. I was able to get it to complete to the point of restarting to do the majority of the install, but that locked up multiple times as well.

    I've looked through the event log, and there is nothing between the systems that points to the source of the problem. There is no one thing that causes the systems to lockup, and there is no rime or reason to when they lockup. One of them did seem to lockup
    every hour, but otherwise it happens at random.

    I'm at my wits end; in over 15 years of troubleshooting and building PCs I have never had issues of this scope or inconsistency. I repair computers for a living, and I have never seen issues like this. I have a server based on AMD's Epyc 7351P and my main
    desktop is based on the Ryzen 7 1700, and I haven't had issues anywhere close to this on those systems. At this point I'm seriously considering replacing the CPUs and motherboards with Intel equivalents. I've I'm willing to try any suggestions any one has,
    no matter how much of a long shot they are or how stupid they seem.

    Here's a link to the dump file, driver list, and system info: Microsoft OneDrive
     
    trevtech, Aug 6, 2024
    #3
  4. Bluescreen on Windows 11 with IRQL_NOT_LESS_OR_EQUAL error, on an AMD Ryzen 3800XT system

    why is the Ryzen 7 1700x the only amd not listed for the 11 upgrade

    As the subject says my AMD Ryzen7 1700x seems to be the only processor that's not listed for the 11 Upgrade

    my brothers Ryzen 5 is listed and was upgraded this morning. but my Amd 7 dosent match the system update and id like to know why

    regards Nathan
     
    Spunkmonkiey, Aug 6, 2024
    #4
Thema:

Bluescreen on Windows 11 with IRQL_NOT_LESS_OR_EQUAL error, on an AMD Ryzen 3800XT system

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