Windows 10: Bluescreen question

Discus and support Bluescreen question in Windows 10 Software and Apps to solve the problem; My server had been bluescreen many time, this is the bluescreen file, pls help me to check out why ,thanks!101623-23093-01.dmp... Discussion in 'Windows 10 Software and Apps' started by saberOO1, Oct 17, 2023.

  1. saberOO1 Win User

    Bluescreen question


    My server had been bluescreen many time, this is the bluescreen file, pls help me to check out why ,thanks!101623-23093-01.dmp

    :)
     
    saberOO1, Oct 17, 2023
    #1
  2. Ian Ser Win User

    bluescreen error message wont allow access to desktop

    Hi David,

    To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

    • What is the exact error message showing on your end?
    • Were there any changes/updates to your device prior to the issue?
    • Any troubleshooting steps you've done so far to resolve the issue?

    For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
    error you're receiving.

    We'll be waiting for your updates.
     
    Ian Ser, Oct 17, 2023
    #2
  3. Rose Cal Win User
    Question for Windows crash . BlueScreen.

    Hi,

    A blue screen error can occur if a problem causes your computer to shut down or restart unexpectedly. It can be also due to corruptions. To assist you better, kindly answer the following questions:

    • Have you made any recent changes before this issue occur?
    • What troubleshooting steps have you done so far?
    • Have you tried booting up your computer in Safe Mode?

    Meanwhile, we suggest that you follow the steps in this article by referring to this

    link
    . It will let you check for updates, remove hardware or software. You may also perform the instructions in this article:

    Use the System File Checker tool to repair missing or corrupted system files.
    It is a tool that will let you scan for corruptions and restore corrupted files.

    Keep us posted if you need additional help..
     
    Rose Cal, Oct 17, 2023
    #3
  4. Bluescreen question

    bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Oct 17, 2023
    #4
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Bluescreen question

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