Windows 10: Bluescreen when I'm playing

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Bluescreen mainly when playing games

Hi Tobias,

We're unable to view and download the dump files. When video games cause bluescreens, then we have to check the game's minimum and recommended system requirements. To help us further, we'd like to know the following information:

• What are the names of the games causing bluescreens?
• Could you tell what antivirus program you are using?
• Are you using a client to launch games or they are standalone?
• Were there any changes, recent updates, and newly installed applications on your device that may have triggered this?
• To avoid repetition, can you provide us with all the troubleshooting steps that you've done so far?
• Have you tried playing and using Teamspeak one at a time?

In the meantime, we recommend following the solution on this link to troubleshoot blue screen errors.
We look forward to your reply.

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Pentium M

Not sure what I'm looking at. Though when I do go to Options and then CPU it lists my CPU
as Intel Pentium M processor 1.73 GHz, and then under that it lists speed: 799.9 MHz
and then features and cache size.I ran the benchmark test and don't understand all
those numbers, but while testing I checked CPUZ and it still says it is running at 800 MHz.