Windows 10: Bluescreen while booting / Bad_System_config_message

Hello,

from time to time I get a bluescreen when trying to boot my system. Which driver is causing this? Here is my minidump:

BAD_SYSTEM_CONFIG_INFO 0x00000074 00000000`00000002 ffffa984`840f0330 00000000`00000002 ffffffff`c000009a ntoskrnl.exe ntoskrnl.exe+180940 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.16299.1087 (WinBuild.160101.0800) x64 ntoskrnl.exe+180940

:)

 

Constant bluescreens - still not fixed

I don't think you understood my issue - my bluescreens are random, so I can't do a clean boot and provoke a bluescreen. I am not sure what the steps you suggested have anything to do with my problem and it is not clear how it will help. The PC does boot
up normally, it just crashes randomly during the day.

I am pretty sure the issue is related to a driver that could be incompatible with Win 10. Please check the older threads to further understand the issue.

Thank you.

 

Boot Process

Hi,

Please suggest me a link that can explain the boot process step by step of ...

• Windows 7,
• Windows 8.1,
• Windows 10,
• Windows Server 2008 R2 and
• Windows Server 2012 R2

With Regards

InTech

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator