Windows 10: Bluescreens when playing after updating to 1909

Discus and support Bluescreens when playing after updating to 1909 in Windows 10 BSOD Crashes and Debugging to solve the problem; So I just updated to 1909 and I've already had 2 bluescreens, DRIVER_IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED. My games also randomly... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Antoniyap, Jan 8, 2020.

  1. Antoniyap Win User

    Bluescreens when playing after updating to 1909


    So I just updated to 1909 and I've already had 2 bluescreens, DRIVER_IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED. My games also randomly shuts down



    Here's the bluescreen dmp file
    https://gofile.io/?c=iAFmKA

    :)
     
    Antoniyap, Jan 8, 2020
    #1

  2. Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
    Teknophile, Jan 8, 2020
    #2
  3. bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Jan 8, 2020
    #3
  4. Erika Aro Win User

    Bluescreens when playing after updating to 1909

    Bluescreen mainly when playing games

    Hi Tobias,

    We're unable to view and download the dump files. When video games cause bluescreens, then we have to check the game's minimum and recommended system requirements. To help us further, we'd like to know the following information:

    • What are the names of the games causing bluescreens?
    • Could you tell what antivirus program you are using?
    • Are you using a client to launch games or they are standalone?
    • Were there any changes, recent updates, and newly installed applications on your device that may have triggered this?
    • To avoid repetition, can you provide us with all the troubleshooting steps that you've done so far?
    • Have you tried playing and using Teamspeak one at a time?

    In the meantime, we recommend following the solution on this link to troubleshoot blue screen errors.
    We look forward to your reply.
     
    Erika Aro, Jan 8, 2020
    #4
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Bluescreens when playing after updating to 1909

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