Windows 10: Bluethoot audio device connects but not available as output device (previously working fine!)

Hi!

I have a Dennon AVR-S540BT amplifier which was working (connecting bluetooth and playing music) without any problem on my DELL INSIPRON 5559


Seems that after last OS automatic update, the amplifiers is still connecting to the laptop but it appear as "Disconnected" in Sound Control Pannel



I turn on the aplifier and it automatically change from Paired to Connected in Settings-> Bluetooth&Other devices




Sound Settings: the amplifier do not appear as available output device in the combo list




Sound Control Panel





I have tried to right click -> Connect on the device but nothing happens.

I have tried to remove the device and install again.

I have tried updating drivers but it says the latest are installed

I have tried re-starting bluetooth services


I am running Windows 10 HOME version 1803 OS build 17134.885



Also going to Devices everithing seems to be OK















The only weir thing I noted is this "Unknown" Service unchecked. If I check and apply, it return unchecked again.


As I said, this was working without any problem since a year. It seems that the problem started after one OS update.


Any help is appreciated.


Thanks.

:)

 

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I have a Sound Blaster X-fi PCI-E and the Radeon 4890 HDMI audio for outputs.
I have them both working separately on the audio devices list on Vista Home Premium.
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This depends on what I have set to default.

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No Audio Output Device is Installed

Hi,

You will need to select Windows 8 from the drop down list while installing the driver in compatibility mode.

I would suggest you to try setting the speaker as default audio output by following the steps below and check if it helps.

1. Right click on the sound icon on the right bottom corner of the taskbar.

2. Select "playback devices".

3. If "speaker" is not set as the default device, highlight it and click "set as default".

5. Save the changes.

Let us know the result.

 

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