Windows 10: Bluetooh audio device not working properly after Win update

Greetings!


I use a JBL T500BT Bluetooth, both for multimedia audio/video and calls. This device was working great - untilthis update happened.


Now the device works only as a "hands-free AG Audio" - which means that every time I try to listen to music, it is impossible: sounds like a robot singing.

I already tried to unpair and pair the device again. Tried to restart the PC several times; nothing works.


Does anybody here know how to config this as my primary device for audio?


Thanks!

:)

 

Audio Not Working after numerous fixes...

Hi there J, I will be your Independent Advisor for today, I hope we can both resolve your problem.

What I can suggest is DELETE completely all the Audio drivers listed in the device manager.

There should be a small box that you can tick to delete completely the Audio driver.

And make sure you remove all audio devices listed.

Here is how to do it

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

 

Rear audio jack not working after upgrading to Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing beats audio on your device after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers on your device.

Do let us know the make and model of your HP computer?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to update the audio drivers for your device.

Steps:

• Press Windows + X, select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  Speakers/ Headphones and click on Update driver software.

Step 3: I suggest you to install all the pending updates after upgrading to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update the status of this issue for further assistance.

 

audio device not working

Hi Sanchit,

Audio devices that aren't working properly in Windows 10 might have been caused by incompatible audio driver. For us to identify the root cause of this issue, we would like to ask these questions:

• Are you trying to connect an external audio device?
• Have you received any error messages?
• What is the build number and version of your Windows?
• What is the make and model of your audio device?

In the meantime, we suggest that you follow the given troubleshooting methods on this article:

Fix sound problems.

We will wait for your response.