Windows 10: Bluetooth adapter crashes laptop

I just bought a Bluetooth adapter 5.4 and every time I plugged it in, my laptop crashes. My laptop is a Lenovo LOQ 15IRH8. I tried the Bluetooth adapter on different PC with Windows 10 and its working well. I also tried a different Bluetooth adapter 4.0 to my laptop but it also doesn't work.

:)

 

Promate Bluetooth™ 4.0 USB Adapter !

Hello Everyone

I have just bought the above mentioned bluetooth adapter but unfortunately cant manage to connect my bluetooth headset with it (does not find the device in pairing mode, keeps searching)! I have downloaded and installed the latest driver for this device from the promate website. Any suggestions?

OS - Win7 64 bit

 

Iogear Bluetooth 4.0 micro adapter

Hi,

It is possible that a Bluetooth may have an issue can be due to wrong configuration settings. To better assist you, we'd like to gather more information:

• Have you tried connecting your Bluetooth micro adapter to another device and check if the issue still persist?
  
• Have you tried using another Bluetooth micro adapter and connect it to your computer? Does the issue still persist?
• What troubleshooting steps have you done so far?
• Did you get any error messages?

Meanwhile, We suggest that you follow the steps in this article by clicking on this

link. It will provide you instruction on how you can automatically provide a remedy to Bluetooth issues. You may also run the Hardware and Devices troubleshooter by following these steps below and check if the
issue is resolved.

• Type Troubleshooting in the search box.
  
• Click View all at the left side panel of the screen.
• Select Hardware and Devices, click
  Advanced option and check Apply repairs automatically option.
• Follow the on screen instructions.

Let us know if you need further assistance.

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision