Windows 10: Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth.

Discus and support Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth. in Windows 10 Drivers and Hardware to solve the problem; [ATTACH][ATTACH] I can't access bluetooth on my desktop, it has no built in bluetooth so i'm using an adapter instead. I've tried using two different... Discussion in 'Windows 10 Drivers and Hardware' started by LouKaba, Mar 24, 2021.

  1. LouKaba Win User

    Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth.


    Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth. 0888ab86-0edc-4606-8c6e-92f579ce7c88?upload=true.png Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth. 0c4a5aee-6f0c-4b16-905c-ab49e1b75d5f?upload=true.png

    I can't access bluetooth on my desktop, it has no built in bluetooth so i'm using an adapter instead. I've tried using two different bluetooth adapters and they both display as "dongle" in the devices section. There's no toggle to turn bluetooth on or off. Bleutooth has worked on my device before and I figured my old adapter simply wouldn't work, however with my new adapter I get the same problem.

    :)
     
    LouKaba, Mar 24, 2021
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Mar 24, 2021
    #2
  3. Berton Win User
    Bluetooth Dongles and Adapters

    "Dongle" is a common term for anything that plugs into a port on a computer and can refer to USB to Ethernet adapter, USB to Bluetooth, wireless mouse, wireless keyboard, etc. Basically, Bluetooth is a short range wireless versus the 802.11a/b/g/n/ac flavors of Networking. Looking on the Internet shows the CSR4 as a Bluetooth 4 adapter, might check if the newer Bluetooth 5 may be necessary.
    CSR4 at DuckDuckGo
     
    Berton, Mar 24, 2021
    #3
  4. Plankton Win User

    Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth.

    Plankton, Mar 24, 2021
    #4
Thema:

Bluetooth adapter displays as "dongle" in devices, can't turn on bluetooth.

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