Windows 10: Bluetooth Adapter error

I have Realtek bluetooth 4.0 adapter and it says "This device is not working properly because windows cannot load the drivers required for this device" Code 31


How can i fix this?

:)

 

Promate Bluetooth™ 4.0 USB Adapter !

Hello Everyone

I have just bought the above mentioned bluetooth adapter but unfortunately cant manage to connect my bluetooth headset with it (does not find the device in pairing mode, keeps searching)! I have downloaded and installed the latest driver for this device from the promate website. Any suggestions?

OS - Win7 64 bit

 

Iogear Bluetooth 4.0 micro adapter

Hi,

It is possible that a Bluetooth may have an issue can be due to wrong configuration settings. To better assist you, we'd like to gather more information:

• Have you tried connecting your Bluetooth micro adapter to another device and check if the issue still persist?
  
• Have you tried using another Bluetooth micro adapter and connect it to your computer? Does the issue still persist?
• What troubleshooting steps have you done so far?
• Did you get any error messages?

Meanwhile, We suggest that you follow the steps in this article by clicking on this

link. It will provide you instruction on how you can automatically provide a remedy to Bluetooth issues. You may also run the Hardware and Devices troubleshooter by following these steps below and check if the
issue is resolved.

• Type Troubleshooting in the search box.
  
• Click View all at the left side panel of the screen.
• Select Hardware and Devices, click
  Advanced option and check Apply repairs automatically option.
• Follow the on screen instructions.

Let us know if you need further assistance.

 

Bluetooth driver error 10 when converted to Windows 10

Hi,

Apologies for the late reply.

Error code 10 is a driver error, as you have already tried to install the drivers I would suggest you to un-install and re-install drivers and check.



Try the following steps:


Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Select Bluetooth adapter, right click on it and click on un-install.
  
• 
  Restart the computer,
  
• 
  Now, install the latest drivers from the manufacturer's website.
  
  
  
  Hope this helps.