Windows 10: Bluetooth and Wifi devices can not start.(code 10)

Hi, I leave my laptop turned on running on battery in the morning connected to internet so it can download updates. when i return at night, i turn the laptop on and got BIOS message that my battery is run out, so i plug the power on. When i finally enter the desktop i noticed something wrong, there is no wifi icon on task bar. but there is "no connection" icon instead. So i check the device manager and found out that the wifi is unable to start with "code 10" error code. it also happened to bluetooth as well.

i restart my laptop in hope to fix the problem. but, that didn't fix anything. instead, now the bluetooth is unrecognized usb device. i disable/enable the devices, uninstall/install the driver, update the driver by factory's driver installer the problem is still there.

So after all that, i thought that a windows update might be cause this. i then check update history and uninstall update that happened that dan and it changed nothing as windows installed the update back on restart. So i tried system restore to a restore point that created the day before it, but it didn' fix anything.

:)

 

Bluetooth adapter device cannot start (code 10)

Hi Torus,

One of the possible reasons why this issue occurs is due to a corrupted or incompatible device driver. We would like to know more about the issue so we can assist you better. Please answer the following questions:

• What is the make and model of your PC? Can you also tell us the make and model of your Bluetooth device?
• Is the issue the same when you're trying to connect other Bluetooth devices on your computer?
• Are you receiving any error messages when connecting your Bluetooth device to your computer?

Meanwhile, we recommend that you follow the steps provided on this link
as an initial troubleshooting. The article will provide you step by step instruction on how to fix Bluetooth issues in Windows 10. This will also help us isolate the issue.

Please post back with the result for further assistance.

 

Bluetooth adapter device cannot start (code 10)

Thank you for replying. Forgive me, I used the wrong terminology (I will edit the original post). I will clarify again here.

I cannot connect any bluetooth devices to my PC since the bluetooth adapter
driver has the status:

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

I never received this error until after the Fall Creator's update. After several failed attempts to delete and reinstall the adapter driver, I tried to uninstall the Windows update. On start-up, I began to receive the following error message:

There was a problem starting C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll. The specified module could not be found.

I tried deleting and reinstalling the driver and using troubleshooting software (given by Microsoft) but the adapter still has the same device status. The adapter itself is fully functioning on other operating systems on my PC.

My PC is custom-built, the motherboard is an ASROCK Z270 Killer SLI, which has the bluetooth adapter built into it. The driver for it is the Intel(R) Wireless Bluetooth(R) driver (version 19.41.0.1).

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision