Windows 10: bluetooth audio breaks on windows 11

Dear community,lately i have been having issues with windows 11, i have a lot of trouble keeping my headphones connected when doing certain tasks....when i try to connect my headphones most of the time it will first say "connected" and after a while t will continue to flash the word "music" untill it stays like this: "connected, music".6/10 times it stays connected perfectly fine listening to music, watching video's etc but the rest of the time it either disconnects the music part untill it only shows "connected" or it will eventually cut out with music, then start playing again and it basic

:)

 

N97 Bluetooth audio breaks

I have no problem in paring both of my bluetooth handsfree kit (Jabra BT530 & Nokia HF-200) but the audio seems to be breaking. Is anyone facing this probliem?



Even the other party is able to see the beak in the audio.



Since this audio break is happening in both of my BT Handsfree I am starting to suspect if any thing is wrong in the Bluetooth module of my N97. Please advice should i try replacing my handset wth another one.



-Guru

 

Windows 10 Bluetooth Headset issue - Stuttering or breaking audio input & output

Hi,

I have 2 Bluetooth headsets

• Samsung level U (Bluetooth Ver. 4.1 / A2DP, AVRCP, HFP, HSP)
• Philips SHB7250 (Bluetooth Ver 4.0 / NFC Support / A2DP, AVRCP, HFP, HSP)

In both the wireless/bluetooth headsets I face the following problem:

Problem 1:

The output audio breaks in all the following cases

• Listening to music on any application (VLC, Windows Media Player, etc)
• Watching movie or any video

Description of "the audio breaks": I can hear sound for few random
seconds and than its totally gone for few random seconds and then it automatically comes back and the cycle goes on...

Problem 2:

The input audio from mic breaks (for very small fraction of seconds) while recording video, thus producing a garbled or stuttering audio recording.

The recorded video has absolutely no issues. I have tried the following apps and the issue is same everywhere:

• The cyberlink screen recorder 4

Both the headsets work perfectly with the following android phones

• Samsung Galaxy S8
• Samsung Galaxy S7 edge
• Vivo V17 Pro

No issues with audio playback via speakers or wired headset.

The platform specifications:

• Hardware Specifications:
  • HP Pavillion x360 Convertible 14-ba073tx
  • Intel core i5-7200U CPU @ 2.5 GHz
  • RAM 8 GB
  • 64 bit OS and Processor
  • Pen & Touch Support with 10 touch points
  • 256 GB SSD (OS and all softwares are installed on this SSD C
  • 1TB SSHD (8 GB SSD integrated)
  • Intel Wireless Bluetooth Device (I believe bluetooth and wifi are combined in this single chip)
  • Intel Dual Band Wireless-AC 7265
• Software Specifications
  • Windows 10 Pro 1909 build 18363.815
  • All latest and updated drivers from windows update
  • Also tried installing latest drivers from the manufactures website (HP support assistant)

Few Questions I would like to answer in advance:

• Are you also experiencing the sound issue when using a wired headphone?
  • NO
  • No issues while using any bluetooth speakers (used only for output audio), problem is only with voice and music both enabled bleutooth device
• Have you made any recent changes or installed updates prior to this issue?
  • I regularly update my computer. And the problem persists
  • I have done a fresh installation of windows 10 19H2 with latest drivers being automatically downloaded using windows updater.
  • Have also tried
  • Have tried on 2 laptops
• What build and version of Windows 10 are you using?
  • 
    
    
• The Device manager doesn't shows any issues:
  • 
    
    

Solutions already tried:

A. Fix Bluetooth problems in Windows

B. https://answers.microsoft.com/en-us...essageId=5fcbb677-ace6-43b1-9820-cfe46de1a30a

C. Please run the Bluetooth troubleshooter and see if the issue will persist. Please follow the steps below on how:

1. Press Windows and I keys to open Settings.
2. Click on Update & Security.
3. On the left hand pane, click on Troubleshoot.
4. Under Find and Fix other problems, click on Bluetooth.
5. Click on Run the troubleshooter.

If the troubleshooter was unable to fix the issue, please download and install the latest drivers for your Bluetooth adapter. Please click on this link on
how to Update drivers in Windows 10.

NOT WORKED.

D. turning of WiFi connection while using wireless audio devices. NOT WORKED

E. Disconnecting other bluetooth devices like mouse, and only connecting single bluetooth device. NOT WORKED.

Tried all the above steps but nothing worked

I don't know what microsoft is doing for such a serious issue which many are facing.

Solution:

I am shifting to apple ipad and mac

I don't know what others will do

 

windows 10 Bluetooth audio problems

Hi,

Thank you for posting in Microsoft Community.

• What is the make and model of your computer?
• Do you get any error message?

I suggest to use a different Bluetooth speaker and check if the same issue persists. Also try using the current speaker with different computer running Windows 10 and check. As you are getting Crackles or warning sound it might be an issue with hardware.

Refer the link below and perform the troubleshooting steps suggested and check if that helps.

Fix connections to Bluetooth audio devices and wireless displays.

Fix connections to Bluetooth audio devices

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks