Windows 10: Bluetooth audio connection drops

For the last few days, the audio over bluetooth has been "stuttering" or randomly going in and out at times, the audio just won't play. My headset will connect via bluetooth, but it won't connect to music audio. What I know is that everything worked perfectly fine for over a year, I can't figure out what I did or how to fix it.

:)

 

Audio on connected Bluetooth devices


I'm having a weird problem that I can't figure out and it's driving me nuts.

All that I'm attempting to do is to listen to the podcasts that I have on my Android smart phone through the speakers on my computer via Bluetooth. This worked in Win 8, but since upgrading to 10 I'm encountering a problem.

The computer will pair with the phone with no issues. It will also connect with the device via Bluetooth, no issues there either. But I can't make it pull the audio from the phone. When connected, the audio still plays through the phone, and not the computer.

I've poked around audio settings, and can't find anything. I installed drivers specific to the phone, that did not work. I also went to Dell's site and installed Bluetooth drivers that are specific to my computer. No change.

Any suggestions?

 

windows 10 Bluetooth audio problems

Hi,

Thank you for posting in Microsoft Community.

• What is the make and model of your computer?
• Do you get any error message?

I suggest to use a different Bluetooth speaker and check if the same issue persists. Also try using the current speaker with different computer running Windows 10 and check. As you are getting Crackles or warning sound it might be an issue with hardware.

Refer the link below and perform the troubleshooting steps suggested and check if that helps.

Fix connections to Bluetooth audio devices and wireless displays.

Fix connections to Bluetooth audio devices

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Can't connect to bluetooth speakers

We suggest that you try the troubleshooting steps in the
Fix connections to Bluetooth audio devices and wireless displays article. Follow the steps under
Bluetooth audio section.

Update us with the results.