Windows 10: Bluetooth audio device will not connect properly

When trying to connect a bluetooth audio device, the device will show "connected" then goes back to "paired" again. I removed and paired the device but same problem when connecting.

:)

 

Audio on connected Bluetooth devices


I'm having a weird problem that I can't figure out and it's driving me nuts.

All that I'm attempting to do is to listen to the podcasts that I have on my Android smart phone through the speakers on my computer via Bluetooth. This worked in Win 8, but since upgrading to 10 I'm encountering a problem.

The computer will pair with the phone with no issues. It will also connect with the device via Bluetooth, no issues there either. But I can't make it pull the audio from the phone. When connected, the audio still plays through the phone, and not the computer.

I've poked around audio settings, and can't find anything. I installed drivers specific to the phone, that did not work. I also went to Dell's site and installed Bluetooth drivers that are specific to my computer. No change.

Any suggestions?

 

Bluetooth headphones pairs and connects but not connected on "audio devices"

I tried all those steps with Bluetooth. The bluetooth connects, but the "Audio devices" does not show a connection.

 

After upgrading to windows 10, my bluetooth device have not been working properly

Hi Mohamed,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused. I will be glad to assist you with this.

Try the steps given below to make sure that the Bluetooth device is discoverable:

• 
  Turn on your Bluetooth audio device and make it discoverable.
  
  The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how.
  
• 
  Turn on Bluetooth on your PC if it's not on already. To do this, on the taskbar, select
  action center  > Bluetooth.
  
• 
  In action center, select Connect > the device name.
  
• 
  Follow any more instructions that might appear.
  

If that doesn't resovle the issue, I would suggest you to try the troubleshooting steps given in the help article below and check if it helps:.

Fix connections to Bluetooth audio devices and wireless displays


Let us know the result. We will be glad to help if you need further assistance.