Windows 10: Bluetooth Audio Exclusions

I recently bought a pair of wireless earbuds (Raycon e25). I've connected them through Bluetooth onto my laptop and they sound great. They also work for communication and calls like on discord. However I've noticed that I can't play audio through two apps at once like I can with headphones that plug in. For example, if I stream a game while in a discord voice channel I can't hear the audio from the game. Is there some setting where I can change this? I've researched to death and nothing seems to work.

I set the settings in the sound control panel to not allow apps to take exclusive control but it didn't seem to do anything.

Please help. I like these earbuds a lot and I really want to be able to use them as my primary audio device. Does anyone have any ideas?

submitted by /u/IncomprehensibleEase
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:)

 

windows 10 Bluetooth audio problems

Hi,

Thank you for posting in Microsoft Community.

• What is the make and model of your computer?
• Do you get any error message?

I suggest to use a different Bluetooth speaker and check if the same issue persists. Also try using the current speaker with different computer running Windows 10 and check. As you are getting Crackles or warning sound it might be an issue with hardware.

Refer the link below and perform the troubleshooting steps suggested and check if that helps.

Fix connections to Bluetooth audio devices and wireless displays.

http://windows.microsoft.com/en-us/...audio-devices-and-wireless-displays#v1h=tab01

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Unable to Remove Exclusions from Windows Defender

Thank you for posting back. If you trust a file, file type, folder, or a process that Windows Defender Antivirus has detected as malicious, you can stop Windows Defender Antivirus from alerting you or blocking the program by adding the file to
the exclusion list. It seems that it was added automatically. We suggest that you follow these steps:

• Go to Settings and select Update & security.
• Click Windows Defender.
• Look for Exclusions and select Add an exclusion.
• Navigate to the file, folder, or process, and select Exclude this file.

If the steps provided did not work, we recommend that you boot your device to
Safe Mode and redo the process.

Let us know if you need further assistance.

 

Bluetooth kills all audio to/from phone Lumia 635

Hi BruceSAllen.

Thank you for posting on the forum.

I understand that using Bluetooth connection between your Lumia 635 and your Car's audio system causes issues in relation to audio connection, you're not able to send nor receive audio signal.

In this situation I would advise to try few troubleshooting steps.

I would suggest to try to connect the phone via Bluetooth to another Bluetooth audio system, in order to isolate the issue.

In relation to connection with your Car's Audio System, I would try to Remove the Paired Device,

Settings > Bluetooth, tap and hold your finger on your Car Audio System that should be listed here and select Delete,

and Pair it again after that.

Within the Windows Phone Bluetooth FAQ, you will find a list of compatible Bluetooth profiles,

it's worth checking if the Car's Audio System also provides compatibility with the listed profiles:

http://www.windowsphone.com/en-gb/how-to/wp8/connectivity/bluetooth-faq

If the issue persists in both described situations, I would advise to backup your phone's content and process your phone's Reset.

For more information about backup :

http://www.windowsphone.com/en-us/how-to/wp8/settings-and-personalization/back-up-my-stuff

For more information about Reset :

http://www.windowsphone.com/en-us/how-to/wp8/settings-and-personalization/reset-my-phone

If the issue persists after Hard Resetting the phone, and you've confirmed that the Car's Audio System is compatible with listed Bluetooth profiles, I would suggest contacting the place of purchase of the phone, as the device might need servicing.

Thank You,

Marek