Windows 10: Bluetooth audio grunts after recent update

Hi. I don't know if this is the right place to post it, but I'll try.


Recently I updated my Windows 10 desktop-PC with the update "Function update for Windows 10, version 20H2". This gave me Cortana on my taskbar, which I did not have earlier. I suppose there are other changes made to my computer with that update too, that I just won't notice directly.


Anyways, I use the ASUS BT-400 Bluetooth USB-Adapter. It has 10 meter range, according to the product descriptions. Whomever, whenever I proceed to an area which has a wall in between it let's say I move to another room in my house, just shy off 2-3 meters away it grunts. It struggles to provide sound/audio that is stable, and basically "lags". Bad "framerate". It happens from time to time when I'm sitting at my desk too. I've wondered if this is because my PC is under my desk, but I don't really know to be honest.


But, after updating my computer with the recent update as mentioned, it always grunts and lags. It cannot give me any form of stable sound. It's like a Vinyl scratch, and it appears every second. One second I will hear the audio as it should be, the other second the "Vinyl scratch". It is terribly annoying and I've stopped using it since. I've tried to look for drivers for the USB-adapter, but the latest apparently came out in 2015, and I have that. No help in opening device manager and manually updating it there, neither through Windows update I always check every day.


The question is, what do I do? I am unsure whether or not that USB-adapter is plugged in an USB 3.0 or USB 2.0 port on my PC, but regardless it has worked all the way until now of course the lagging has been bugging me too, but I have had a stable connection appart from those few times.


What do I do? I personally don't want to remove the newest update, as I like to have the most recent software avaliable. I have tried to search for a Bluetooth USB-adapter with an USB 3.0 plug, as this one has a 2.0 plug. I haven't found any, unfortunately.


Would it fix my issue if I had a Bluetooth USB-adapter with a 3.0 plug instead of a 2.0 plug? It has the Bluetooth 4.0 software my current adapter.


I really appreciate any form of answer, as I am somewhat lost at the moment, and would like to have a stable Bluetooth connection to my self-built desktop PC, which doesn't have intregrated Bluetooth.


Thanks in advance!

:)

 

Recent update has caused issues with bluetooth

Hi Daniel,

Thank you for posting your query in Microsoft Community.

Share this information to assist you better.

• 
  Have you tried any troubleshooting steps on your computer?
  

I suggest you to check the status of Bluetooth in device manager.

Method 1: Check Device Manager.

• 
  Press Windows + X, click on Device Manager.
  
• 
  Check for any exclamation marks in there.
  

If exclamations mark are there on any device name, try to update them by right clicking on them.

Method 2: Follow below steps.

Step 1: Run Hardware and Device troubleshooter.

• 
  Press Windows + W, Type troubleshooting.
  
• 
  From the search list, click on troubleshooting
  
• 
  On the left pane, click on view all.
  
• 
  From the list click on hardware and devices troubleshooter.
  
• 
  Follow on screen instructions to complete the troubleshooting.
  

Method 3:

I suggest you to uninstall the Bluetooth driver from the device manager and install the latest driver for the device from the manufacturer website.

Step 1: Uninstall and Reinstall Bluetooth Driver.

Please follow the steps given here to uninstall and then reinstall the Bluetooth driver.

a) Press Windows key +X
key when you are at desktop.

b) Select Device Manager.

c) Find and double-click Bluetooth driver from the left panel to uninstall

d) Right-click the device, and click Uninstall.

e) Windows will prompt you to confirm the device’s removal. Click OK
to remove the driver.

f) After the uninstallation is complete, reboot your computer as soon as possible.

Step 2: Install the Bluetooth driver from the manufacturer’s website.

You can logon to the manufacturer website and install the driver latest drivers in compatible mode.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

 

windows 10 Bluetooth audio problems

Hi,

Thank you for posting in Microsoft Community.

• What is the make and model of your computer?
• Do you get any error message?

I suggest to use a different Bluetooth speaker and check if the same issue persists. Also try using the current speaker with different computer running Windows 10 and check. As you are getting Crackles or warning sound it might be an issue with hardware.

Refer the link below and perform the troubleshooting steps suggested and check if that helps.

Fix connections to Bluetooth audio devices and wireless displays.

http://windows.microsoft.com/en-us/...audio-devices-and-wireless-displays#v1h=tab01

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Audio over Bluetooth not working for phones

Hello Anuranjan,

To address your concern, we suggest you to follow these steps on how to
resolve connections to Bluetooth audio devices.

Update us with the outcome.