Windows 10: Bluetooth Audio Receiver is not working Idle

I have been using the "Bluetooth Audio Receiver" software from the Microsoft Store for over a year and have never had any problems with it. However, the programme has not recognised my mobile phone for a month now. I have tried several things, but none of them helped. I have reinstalled the Bluetooth driver I don't have Bluetooth on the motherboard, but an external adapter via USB and also updated all the other outdated drivers on my PC. I also reinstalled the software several times, but that didn't help either. I also connected a jukebox to my PC via Bluetooth and the sound came out of the

:)

 

Bluetooth still on while idle

Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
suggest that you set your PC to automatically go to Sleep or
Hibernate once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

• Open Control Panel, set view by: Small
  icons.
• Look for Power Options.
• Click on Change when the computer sleeps on the left pane.
• Set a timer.

Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.

 

Bluetooth and Audio not working

Hi,



Thank you for writing to Microsoft Community Forums.



To be able to assist you in a better way, please reply to the following questions:

• What is the exact error message that you receive?
  
• When do you get the error message?
  
• What is the make and model of the computer?
  

I suggest you to check if there is any yellow yield for the audio drivers in Device Manager. To check please follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Expand Sound, video and game controllers
   and check if any of the driver has yellow yield on it.
   
4. If you find any device with yellow yield, right click on it and click on
   Update Driver.
   
5. Click on Search automatically for updated driver software.
   
6. Once the driver is update restart the computer.
   

You can also refer the troubleshooting steps mentioned in the articles
Fix Bluetooth problems in Windows 10 and
Fix sound problems in Windows 10 and see if that helps in resolving the issue.



Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Audio over Bluetooth not working for phones

Hello Anuranjan,

To address your concern, we suggest you to follow these steps on how to
resolve connections to Bluetooth audio devices.

Update us with the outcome.