Windows 10: Bluetooth Audio stuttering/cutting out

This appears to be a known issue in Windows 10 that was never resolved. I've tried all solutions from other threads. As of Feb 2025, has Microsoft resolved this/intending to?

:)

 

Bluetooth audio stuttering

Hi Flinn. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for Bluetooth Headset stuttering:

https://wethegeek.com/how-to-fix-windows-10-blu...

https://windowsreport.com/bluetooth-audio-stutt... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://lifehacker.com/how-to-fix-bluetooth-aud...

https://www.reddit.com/r/DellXPS/comments/nunvm...

https://www.thewindowsclub.com/fix-bluetooth-au... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)



https://e-methodstechnologies.com/fix-bluetooth...



https://blog.taotronics.com/headphones/fix-blue...

https://www.minitool.com/news/fix-bluetooth-aud...



Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Bluetooth Audio stuttering

Recently upgraded my PC and reinstalled Windows 10.

I run my main audio through a Razer Leviathan bluetooth speaker and a headset through the optical connector for comms.

Never had any issues until recently, where any audio stutters when coming through the Bluetooth speaker. There's no stutter through the headset for any audio (comms, music, youtube, netflix etc) and there's no stutter if I connect the speaker to another
device such as my phone and hold it at the other side of the house. I recently bought a USB Bluetooth adapter in case it was something faulty on my new motherboard, but the issue persists with this device too.

I've tried reinstalling the drivers and reconnecting for Bluetooth and the speaker, but the problem persists. If I move the speaker, sometimes the signal cuts out entirely or it can be fine, but it has not been moved from the same spot on my desk prior to
the issue occurring so it's not an issue of the location of the speaker. There's no WiFi (cabled and disabled the WiFi option) and just a desk surface for the signal to pass through. Again, it could connect to my phone on the other side of the house and play
audio fine.

I'm thinking its a software/driver problem at this point.

Any suggestions would be helpful.

 

Bluetooth audio stuttering

Hi, Nathan Haislip

Welcome to the Microsoft Community.



If you are experiencing Bluetooth audio stuttering issues with your headsets on Windows 11, here are some additional steps you can take to troubleshoot and potentially resolve the problem:

1. Update Bluetooth Drivers: Even if you didn't find any driver updates through the regular update process, you can manually check the manufacturer's website for your laptop model to download and install the latest Bluetooth drivers.
   
2. Disable Exclusive Mode: Settings > System > Sound > More sound settings > Playback > Properties > Advanced tab and uncheck the boxes under "Exclusive Mode" to allow applications to take exclusive control of the device.
   
3. Reset Bluetooth Cache:
   
   • Open Command Prompt as an administrator and run the following commands:
     
     
   • This will reset the Bluetooth service and clear the cache. Restart your laptop afterward.
     

Apart from that, you can also consider the impact of signal interference, signal strength aspects on Bluetooth quality, and you can even consider buying a new Bluetooth transceiver (which is not expensive as far as I know).

If none of these steps resolve the Bluetooth audio stuttering issue, it's possible that there may be a compatibility issue or hardware problem. In such cases, reaching out to the manufacturer's support team for further assistance might be necessary to diagnose and fix the issue.

Best Regards

Martin | Microsoft Community Support Specialist